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Experienced Director Relationship Management with a demonstrated history of working in the information technology and services industry. Strong business development professional skilled in Business Process, Operations Management, Customer Relationship Management (CRM), IT Strategy, and Management.
Worldline Global
View- Website:
- worldline.com
- Employees:
- 5745
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Payment Partnerships Manager For North AmericaWorldline GlobalAtlanta, Ga, Us
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Payment Partnerships Manager For North AmericaWorldline Global Dec 2021 - Present -
Client Project ManagerWorldline Global Sep 2021 - Dec 2021Atlanta Metropolitan Area
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Client Project ManagerIngenico Epayments Jul 2020 - Sep 2021Atlanta Metropolitan Area
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Director, Relationship ManagementBridge2 Solutions Aug 2016 - Jun 2019Atlanta, GeorgiaStrategic contact for multiple Loyalty Partner Relationships in the FI and TE space with a focus on revenue protection and growth. Also, held a dual role as the Operations contact for Bridge2’s Apple platform assisting in the growth of the platform internationally. Managed partner enhancements from concept through implementation. Provided monthly Partner Financial Performance Analysis to Senior Executives for all Bridge2 partnerships. -
Senior Relationship ManagerWorldpay Feb 2015 - Aug 2016Strategic contact managing Worldpay’s Financial Institution (FI) partnerships for the Midwest and Northeast regions. Consistently exceeded sales projections and partner growth expectations with respect to payment systems. -
Marketing Manager - LoyaltyJpmorgan Chase Jun 2011 - Feb 2015Wilmington, DeManaged multiple vendors supporting the bank’s Ultimate Rewards platform. Provided direction and project management for strategic platform enhancements with focus on improved customer experience. Responsible for managing a multi-million dollar budget for support and enhancements. -
Business Process LeadChase Card Services Jun 2008 - Jun 2011
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ConsultantAig Marketing 2006 - 2007Licensed property and casualty insurance agent. Consistently exceeded departmental sales goals and frequently recognized for providing superior service.
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Director Of OperationsHeritage Homes Jan 2005 - Nov 2006Felton, DeI was the Site Manager for a multi-million dollar housing development. I managed daily activities for corporate employees and sub-contractors, as well as engaging with home buyers and material suppliers. Streamlined the company’s processes by; bringing employee payroll activities in-house, prepared and analyzed data to project company financial picture, and developed a ‘New Home Project Plan’ to improve efficiency and profitability.
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Program DirectorBarclays 2000 - 2005Early hire of Juniper Bank, which is now Barclays (currently one of the Top 10 largest credit card company in the US). While at Juniper, I created a team responsible for the development and management of Customer Service policies and procedures, departmental communications, escalated customer inquiries and departmental projects for a multiple site Customer Service center. Provided primary support as the Customer Service liaison between Juniper and their Affinity Partnerships. Strategic Team member responsible for assisting in completing two major bank card conversions. -
Team ManagerFirst Usa / Bank One Dec 1992 - Apr 2000While at FUSA, I started my career off in Customer Service as a Financial Advisor, assisting with customer inquiries. I was quickly promoted to Team Manager and went on to manage teams in various departments; Correspondence (responding to customer written communications), At Your Request (internet research department), and Policy Manager for WingspanBank.com.
Steve Sands Skills
Steve Sands Education Details
Frequently Asked Questions about Steve Sands
What company does Steve Sands work for?
Steve Sands works for Worldline Global
What is Steve Sands's role at the current company?
Steve Sands's current role is Payment Partnerships Manager for North America.
What is Steve Sands's email address?
Steve Sands's email address is st****@****pay.com
What is Steve Sands's direct phone number?
Steve Sands's direct phone number is +130247*****
What schools did Steve Sands attend?
Steve Sands attended Goldey-Beacom College.
What skills is Steve Sands known for?
Steve Sands has skills like Vendor Management, Business Analysis, Sdlc, Credit Cards, Financial Services, Project Management, Process Improvement, Banking, Relationship Management, Visio, Customer Experience, Business Requirements.
Who are Steve Sands's colleagues?
Steve Sands's colleagues are Sébastien Couet, Fatima Amara, Lucas Verniers, Sebastian Papst, Pascale Van Grootenbrulle, Raihanul Islam, Ramprasath R.c.
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