Stephen Keider
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Stephen Keider Email & Phone Number

Software Engineer at Swan Bitcoin
Location: Oceanside, California, United States 6 work roles 2 schools
1 work email found @reverb.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@reverb.com
LinkedIn Profile matched
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Current company
Role
Software Engineer
Location
Oceanside, California, United States

Who is Stephen Keider? Overview

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Quick answer

Stephen Keider is listed as Software Engineer at Swan Bitcoin, based in Oceanside, California, United States. AeroLeads shows a work email signal at reverb.com and a matched LinkedIn profile for Stephen Keider.

Stephen Keider previously worked as QA Engineer at Swan Bitcoin and Technical Support Specialist at Reverb. Stephen Keider holds Ba Cinema Art + Science, Producing Concentration from Columbia College Chicago.

Company email context

Email format at Swan Bitcoin

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{first}@reverb.com
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AeroLeads found 1 current-domain work email signal for Stephen Keider. Compare company email patterns before reaching out.

Profile bio

About Stephen Keider

Stephen Keider is a Software Engineer at Swan Bitcoin. He possess expertise in film production, film, feature films, producing, cinematography and 14 more skills.

Listed skills include Film Production, Film, Feature Films, Producing, and 15 others.

Current workplace

Stephen Keider's current company

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Swan Bitcoin
Swan Bitcoin
Software Engineer
Oceanside, CA, US
AeroLeads page
6 roles

Stephen Keider work experience

A career timeline built from the work history available for this profile.

Technical Support Specialist

Chicago, Il

Managed an agile product support rotation representing six engineering teams with bi-weekly scrum meetings and retrosTriaged and resolved over 1500 internal and external product and developer support tickets per year to address bug reports and user experience or admin pain pointsDeveloped and shipped 60+ new features and workflows in Ruby and JavaScript within Reverb's core admin app and Zendesk integrationWrote 100+ unit tests in RSpec for admin and backend features and scriptsCreated over 50 custom Zendesk email automations with Liquid templating, dynamic content, and translations into six languagesActed as a liaison between 6-8 product engineering teams and customer experience stakeholders supporting the front lines chat & phonesAnalyzed site logs and dashboards in Datadog, Sentry, and other monitoring software to track down and resolve bugs including over 30 high-severity production incidentsDeveloped over 35 different macros for customer experience agents troubleshooting technical issues with users, reducing inbound cx bug tickets by over 50% in three years

Apr 2020 - Oct 2023

Customer Operations Communications Specialist

Chicago, Illinois, United States

Apr 2019 - Apr 2020

Music Gear Customer Engagement Specialist

Chicago, Illinois, United States

Jul 2017 - Apr 2019

Ecommerce Developer And Manager

Decibel Audio, Inc.

Chicago, Illinois, United States

Developed decibel.com from a twelve year old Yahoo site into a modern Shopify storefront with over 250 productsGenerated +100% increase in online and marketplace sales in a two year period (eBay, Reverb, Audiogon, Shopify) by templating new and used productsManaged deciBel's SEO, app integrations, and social presence (Instagram, Google Maps, etc) to drive in-store traffic via targeted promotions leading to 30% revenue increases year over yearHandled in-person and remote support for customers on vintage audio equipment shipped all over the world, including technical troubleshooting and post-sale support for hundreds of orders per yearSupported custom install clients with streamlining and troubleshooting of audio, visual, networking and security components for major Chicago hospitality groups such as One Off and Boka Group

Jul 2013 - Jul 2017
2 education records

Stephen Keider education

Education record

North Royalton High School
FAQ

Frequently asked questions about Stephen Keider

Quick answers generated from the profile data available on this page.

What company does Stephen Keider work for?

Stephen Keider works for Swan Bitcoin.

What is Stephen Keider's role at Swan Bitcoin?

Stephen Keider is listed as Software Engineer at Swan Bitcoin.

What is Stephen Keider's email address?

AeroLeads has found 1 work email signal at @reverb.com for Stephen Keider at Swan Bitcoin.

Where is Stephen Keider based?

Stephen Keider is based in Oceanside, California, United States while working with Swan Bitcoin.

What companies has Stephen Keider worked for?

Stephen Keider has worked for Swan Bitcoin, Reverb, and Decibel Audio, Inc..

How can I contact Stephen Keider?

You can use AeroLeads to view verified contact signals for Stephen Keider at Swan Bitcoin, including work email, phone, and LinkedIn data when available.

What schools did Stephen Keider attend?

Stephen Keider holds Ba Cinema Art + Science, Producing Concentration from Columbia College Chicago.

What skills is Stephen Keider known for?

Stephen Keider is listed with skills including Film Production, Film, Feature Films, Producing, Cinematography, Documentaries, Screenwriting, and Media Production.

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