Steve Kolodin, Mba Email & Phone Number

DISSEMINATING BEST CLINICAL PRACTICES IN THE HEARING CARE FIELDSALES MANAGEMENT: -- Managed team of 7 hearing care salespeople to achieve year over year sales increases of 25% a year for 2 years.-- Managed sales team focused on pet specialty stores to increase distribution of Friskies petcare products adding four new lines of premium dog and cat food for annual sales of $3 million.-- Led in house telesales team that marketed Lifetime Warranty and other enhanced services generating over $1 million in annual recurring revenue for Protection One, leading home security company.TRAINING:& COACHING:-- Acquired 30-year old Miracle-Ear franchise and revitalized it, through sales training and improved marketing programs, increasing sales 25% in each of first two years. -- Developed and implemented Dispenser Training program to qualify HAD trainees for passing state exams in 4 months, reducing training expense, improving productivity of trainees and contributing to 25% growth rate of business.SALES AND CUSTOMER SERVICE: -- Built successful hearing aid dispensing practice in ENT clinic, supporting two doctors with audiological exams and creating annual revenue over $500,000 in one year with $0 advertising investment.-- Through focused effort on providing excellent customer service, turned around patient satisfaction scores in established hearing aid clinic moving from 52% Net Promoters to 78% Net Promoters in one year.FINDING BUSINESS-BUILDING SOLUTIONS:-- Developed and implemented Grass Roots marketing campaign to raise profile of offices with target senior citizen community. Increased sales volume 30% in one year with increased dispenser focus on campaign.-- Implemented LACE training program for patient auditory rehabilitation, reducing returns by 10% per clinic.-- Introduced Live Speech Mapping verification protocol to ensure accurate patient fittings and improve satisfaction. Achieved Top 10 status in lowest patient returns in Miracle-Ear system.

Listed skills include Marketing Strategy, Marketing, New Business Development, Strategic Planning, and 12 others.