Steve Kovacs Email & Phone Number

Barrie, On, Ca

Toronto, Ontario, Canada

Humi is Canada's best HR, Payroll, and Benefits software for small and medium sized businesses. HR software and payroll, seamlessly integrated in one place.

Markham, Ontario, Canada

• Managed SaaS B2B sales funnels, leading discovery calls and software demos for cold, warm, and inbound leads.• Contributed to company growth from 2 to 150+ employees, supporting each stage of development.• Consistently exceeded $1M+ in net new ARR annually, with clients ranging from SMBs to enterprise-level organizations.• Negotiated contract terms, pricing, and conditions, driving successful deal closures.• Led 2-day workshops across North America for 30-50+ attendees, promoting software sales and client success.• Supported new clients during implementation, reducing churn and boosting long-term engagement.• Organized and presented at trade shows, managing on-site coordination and logistics.• Hired, trained, and onboarded BDRs to generate leads and drive top-of-funnel activity.• Conducted regression and functional testing for software updates and launches.Technical Proficiency: HubSpot, Salesforce, Zendesk, Quip, TalkDesk, RingDNA, Slack, GSuite, Microsoft Suite, GoToMeeting, Zoom, Drift, Photoshop, QuickBooks, and more.

Markham, Ontario, Canada

• Established implementation processes during the startup phase, creating documentation, guides, and resources for training and KPI tracking.• Coordinated virtual webinars for hundreds of new LMN users, educating key stakeholders and ensuring correct data setup during onboarding.• Developed and led in-person "boot camps" for user training, reducing churn and promoting long-term success.• Provided direct client support through inbound calls and live chats, resolving issues and answering product-related queries.• Conducted Zoom/GoToMeeting sessions to resolve customer concerns and diagnose technical issues.• Trained and mentored new team members to boost productivity and customer service quality.• Led networking events, trade shows, and on-site training sessions, building strong client partnerships.• Performed regression and functional testing for software updates and bug fixes.• Supported sales efforts by following up with leads, conducting software demos, and closing deals, contributing to growth during the startup phase.Technical Proficiency: Salesforce, Zendesk, Quip, TalkDesk, RingDNA, Slack, GSuite, Microsoft Suite, GoToMeeting, Zoom, Drift, Photoshop, QuickBooks, and more.