Steve Kunkle

Steve Kunkle Email and Phone Number

IT Project Manager Consultant @ Morgan Stanley
New York City
Steve Kunkle's Location
Downingtown, Pennsylvania, United States, United States
Steve Kunkle's Contact Details
About Steve Kunkle

IT project manager with extensive experience implementing infrastructure, networking, telecom, and systems solutions. Managed all processes from initiation to delivery including detailed project planning, resource allocation, change control management, risk mitigation, budget adherence, issue resolution, and metrics reporting. Areas of experience also include direct client-facing interaction, requirements elicitation, relationship building, vendor management, business cost reduction, and project management process improvement/PMO development. Projects have included:• Customized integrated system implementations – application development and hardware deployment • Network infrastructure upgrades and conversions – servers, switches, hubs and routers• Data and voice circuit conversions and new installations• Cisco firewall installations, upgrades, and IPS software implementations• Palo Alto LSVPN• Server installations and migrations – domain controller, file and print, RDS, and application servers. Hyper-V servers, P2V, V2V, and application/data migrations• Contact Center expansions• Wireless infrastructure deployments – site surveys and system installations• VoIP phone system upgrades• Video conferencing system deployments• Office moves• Cisco ISE & Prime• Work Force Management• Assessments/Designs – telecommunications, network, security, wireless, VLAN, disaster recovery, backup, email, PCI and HIPAA compliance, vulnerability scans, and forensic analysis• Client on boarding – network monitoring, anti virus, & helpdesk service deployments• Systems and data migrations – Microsoft SQL, DFS, Exchange, Office 365, SharePoint, Hyper-V, SAN, domain/email mergers, & Citrix• VMware vSphere • Dell AppAssure • AT&T IPT • SalesForce CTI • Avaya CMS & One-x • IVR solution implementationsExperience utilizing MS Word, Excel, PowerPoint, Visio, MS Project and Project Server, SharePoint, Outlook, Lotus Notes, SalesForce, and ConnectWise

Steve Kunkle's Current Company Details
Morgan Stanley

Morgan Stanley

View
IT Project Manager Consultant
New York City
Employees:
501
Company phone:
(212)761-4000
Steve Kunkle Work Experience Details
  • Morgan Stanley
    It Project Manager Consultant
    Morgan Stanley May 2021 - Present
    New York, Ny, Us
    As an IT Project Manager within the Wealth Management division of Morgan Stanley, primary responsibilities include management of various global infrastructure, application, and end user computing projects for a major merger and acquisition engagement, coordination of dependencies among teams and project work streams, and adherence to highly regulated financial compliance standards and requirements. Technical teams across networking, telephony, desktop, applications, and Information security are utilized. Projects include global telephony solution migration, global SFTP platform migration, various enterprise-wide application migrations, change management communication planning, requirements gathering and business analysis, and tactical and strategic solution development. Additional responsibilities include facilitation of vendor and application on-boarding, SOW approvals, vendor coordination, and stakeholder management.
  • Mitchell | Genex | Coventry
    It Program Manager Consultant
    Mitchell | Genex | Coventry Feb 2021 - May 2021
    San Diego, Ca, Us
    Mitchell | Genex | Coventry provides insurance and workers compensation industry solutions such as cost-containment technology, provider networks, clinical services, pharmacy benefit management and disability management. As IT Progam Manger, managed enterprise-wide infrastructure and end-user computing project deliverables for the Coventry merger and acquisition (M&A). Technical teams across networking, telephony, desktop, support, InfoSec, procurement, asset management, and change management were utilized. Collaborated with project managers and senior leadership to identify and coordinate inter-project risks, issues, and dependencies. High-level PMO governance and standards were followed throughout project lifecycles. Performed stakeholder management across the three primary organizations encompassing MGC.
  • Elsevier
    It Project Manager Consultant
    Elsevier Nov 2018 - Jun 2020
    Amsterdam, North Holland, Nl
    An organization within the RELX Group, Elsevier specializes in global information analytics for science and health market segments. As IT Project Manager within the Elsevier segment, primary responsibility includes management of all infrastructure and end-user computing deliverables for merger and acquisition (M&A) projects. Scope includes design and implementation of facilities infrastructure, networking, enterprise server and voice engineering, desktop, and unified communication and collaboration solutions. Project activities have included AWS provisioning, O365 migration, Skype and Microsoft Teams integration, Zoom deployment, enterprise voice migration, application migration (SharePoint, Confluence, Jira), and office relocation activities. Technical teams across numerous disciplines with varied work streams are utilized. This hands-on role also involves vendor on-boarding/SOW approval, facilities coordination, procurement oversight, vendor and business stakeholder management, support integration, and information security compliance.
  • Aqua America
    It Project Manager Consultant
    Aqua America Feb 2016 - Jun 2018
    Bryn Mawr, Pa, Us
    Founded in 1886 and in operation for 130 years, Aqua America provides water and wastewater services to approximately 3 million customers in 8 states. As IT Project Manager, primary responsibilities included management of network infrastructure and contact center projects. Projects involved data network and telephony solution deployment and ranged in scope from enterprise-wide implementations to single location engagements. Project teams were cross-functional and involved network and system engineers, analysts, helpdesk support, contracted vendors, and business stakeholders. Other responsibilities included PMO compliance, adherence to network security standards, conducting and documenting weekly meetings, and evaluating project performance and producing executive level status reports.Deployed project solutions and technologies have included Palo Alto firewalls & Panorama, Global Protect VPN, Duo authentication, Cisco Identity Services Engine & Prime, Avaya Aura R7 with Communication Manager, Session & System Manager, Elite Multi-Channel, & Experience Portal, Nuance IVR, NICE recording, VMware, and Noble Systems ShiftTrack Work Force Management.
  • E.I. Dupont De Nemours & Co.
    Senior Infrastructure Consultant/Project Manager
    E.I. Dupont De Nemours & Co. Jul 2014 - Jul 2015
    Wilmington, De, Us
    A Fortune 500 company and recognized as a global leader, Dupont delivers various chemical and biotechnology products to worldwide marketplaces. As Sr. Infrastructure Consultant/Project Manager, responsibilities included participation in solution development and implementation management of voice telephony solutions to global sites. Ensured data and business requirements collection for vendors by internal teams. Worked closely with multiple vendors to ensure solution delivery timelines, installation, and testing compliance. Deployed project solutions and technologies included Avaya Call Center Elite with Communication Manager, Call Management System, one-X agent, & SalesForce CTI integration, and AT&T IPT.
  • Alphaserve Technologies®
    Project Manager
    Alphaserve Technologies® Oct 2012 - Apr 2014
    New York, New York, Us
    Alphaserve Technologies provides managed IT services and solution delivery to clients. As sole Project Manager, responsibilities included the development and management of IT service and solution deployment to clients. Managed projects from initiation to delivery and served as primary point of contact to clients. Developed and maintained project status, resource allocation, and post-project review metrics. Managed transition and scheduling of service escalations between internal teams. Monitored and ensured complete Engineer team scheduling. Led process improvement efforts and PMO development.Deployed project solutions and technologies included Microsoft O365, Exchange, SharePoint, SQL, & Hyper-V, VMware Vsphere, Cisco firewalls & IPS, Dell AppAssure, forensic analysis, VoIP implementation, network assessment, wireless network site surveys & implementation, disaster recovery planning, ISP conversion, StrongMail migration, PCI compliance, and vulnerability scanning.
  • Education Management Solutions
    Project Manager
    Education Management Solutions Nov 2007 - Sep 2012
    Wayne, Pa, Us
    Education Management Solutions provides simulation-based solutions for healthcare training environments. Primary responsibility was the implementation management of client solutions involving integrated SQL and .NET framework application software with audio/video and computing hardware. Managed all aspects of project from initiation to post delivery training and acceptance. Projects involved multiple workstreams and consisted of design engineers, application developers, support analysts, installation technicians, and third party vendors. Served as primary point of contact to clients. Produced project metrics. Led process improvement efforts and PMO development.
  • Decisionone Corp.
    Sr. Project Engineer
    Decisionone Corp. 2001 - 2007
    Havertown, Pennsylvania, Us
    DecisionOne Corporation delivers technology support services to clients nationwide and is recognized as the largest provider in North America. As Sr. Project Engineer, primary responsibilities included management of full life cycle IT infrastructure, networking, and telecommunications projects. Specific emphasis and focus on business cost analysis and reduction. Project teams consisted of system engineers, department directors, remote branch managers, and third party vendors. Produced project metrics and led process improvement efforts.
  • Decisionone Corp.
    Major Account Operations Program Manager
    Decisionone Corp. 1998 - 2001
    Havertown, Pennsylvania, Us
    Primary responsibility was implementation management of network and helpdesk services for a large global pharmaceutical client. Ensured successful relationship management between client and implementation partners. Project teams included overseas network engineers, partner account/project managers and engineers. Additional responsibilities included management of large-scale infrastructure and networking deployment projects.
  • Decisionone Corp.
    Major Account Manager
    Decisionone Corp. 1997 - 1998
    Havertown, Pennsylvania, Us
    Managed IT service delivery to multiple nationwide client accounts. Primary point of contact to clients for all aspects of service delivery. Maintained contractual obligations and ensured client satisfaction. Implemented corrective service delivery action plans to address client satisfaction issues. Generated additional business by improving existing support models. Produced service delivery metrics and maintained regular client-facing review meetings.
  • Decisionone Corp.
    Major Account Coordinator
    Decisionone Corp. 1996 - 1997
    Havertown, Pennsylvania, Us
    Managed IT service delivery to a major nationwide customer account as an on-site representative. Primary point of contact of all aspects of service delivery. Responsible for 24/7 client service coordination. Produced and reviewed monthly service delivery metrics with client. Led process improvement and enhanced service delivery model and client satisfaction. Identified business development opportunities.
  • Decisionone Corp.
    Major Account Group Specialist
    Decisionone Corp. 1994 - 1996
    Havertown, Pennsylvania, Us
    Supervised client call center representatives. Maintained weekly scheduling and ensured quality standards. Resolved management and client service issues. Created and implemented client service handbook. Assisted in call center scripting development. Trained agents and participated in the development and deployment of a new corporate client call center.

Steve Kunkle Skills

Vendor Management It Service Management Project Management Integration Sdlc Program Management Management Process Improvement Disaster Recovery Team Leadership Software Documentation It Management Cross Functional Team Leadership Troubleshooting Visio Software Development Requirements Analysis Service Delivery Sharepoint Data Center Team Building Software Project Management Agile Methodologies Change Management Project Portfolio Management Enterprise Software Saas Pmp Strategic Planning Ms Project Salesforce.com Itil Project Planning Telecommunications Account Management It Strategy Product Management Cloud Computing Software Development Life Cycle Cost Management Expectations Management Scope Management Business Intelligence Business Analysis

Steve Kunkle Education Details

  • Shippensburg University Of Pennsylvania
    Shippensburg University Of Pennsylvania
    Secondary Education (Tc)

Frequently Asked Questions about Steve Kunkle

What company does Steve Kunkle work for?

Steve Kunkle works for Morgan Stanley

What is Steve Kunkle's role at the current company?

Steve Kunkle's current role is IT Project Manager Consultant.

What is Steve Kunkle's email address?

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What is Steve Kunkle's direct phone number?

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What schools did Steve Kunkle attend?

Steve Kunkle attended Shippensburg University Of Pennsylvania.

What skills is Steve Kunkle known for?

Steve Kunkle has skills like Vendor Management, It Service Management, Project Management, Integration, Sdlc, Program Management, Management, Process Improvement, Disaster Recovery, Team Leadership, Software Documentation, It Management.

Who are Steve Kunkle's colleagues?

Steve Kunkle's colleagues are Steven R. Miller, Shahroze Khan, M.s., Pat Murphy, Ajith C A, Philip Golden, Alisha Parks, Carolyn Giblin.

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