Steve Lemere Email & Phone Number

United States

Phoenix, Arizona, United States

Windsor, Ct

Territory Operations Director Sept 2013 - PresentDirect report to the Director of Operations, Shopping Center Segment, responsible for staffing, operations and maintenance for properties in the Western half of the United States, traveling 50% of the time.• Manage 3 Regional Operation Managers responsible for the waste and recycling programs at 72 malls• Control operational and equipment costs with annual revenue of over 12 million and operating costs of 8.1 million• Implement programs to meet the goals of waste reduction and recycling targets• Planned and coordinated new program starts in Honolulu, Reno, Las Vegas, Phoenix and Seattle• Implemented changes that resulted in operational savings of $100,00 annuallyNational Account Director Dec 2010-Sept2013Direct report to the Director of Sales, responsible for maintaining a book of business with revenues exceeding 30 million annually. • Managed the Taubman, Macerich, Preit and CBL portfolios• Renegotiated 4.5 million contract extension with Preit• Prepared and presented financials bi-annually• Improved aging to less than 5%• Managed RFP process for current clients and new businessRegional Operations Manager Aug 2008-Dec 2010Regional Operations Manager for the states of Arizona and Nevada. Responsible for the waste and recycling programs for 25 malls.• Controlled operational and equipment costs with annual revenue of 5.3 million and operating costs of 2.6 million• Profit and loss responsibility • Managed repairs and maintenance for 120 trash and recycling compactors• Achieved reduction of 10% of overall operating costs• Exceeded efficiency requirements by 10%

Windsor, Ct

Direct report to the Director of Sales, responsible for maintaining a book of business with revenues exceeding 30 million annually. • Managed the Taubman, Macerich, Preit and CBL portfolios• Renegotiated 4.5 million contract extension with Preit• Prepared and presented financials bi-annually• Improved aging to less than 5%• Managed RFP process for current clients and new business

Windsor, Ct

Regional Operations Manager for the states of Arizona and Nevada. Responsible for the waste and recycling programs for 25 malls.• Controlled operational and equipment costs with annual revenue of 5.3 million and operating costs of 2.6 million• Profit and loss responsibility • Managed repairs and maintenance for 120 trash and recycling compactors• Achieved reduction of 10% of overall operating costs• Exceeded efficiency requirements by 10%

Direct Report to the Vice President of Production, responsible for staff, underwriting compliance and wholesale mortgage loan production for the western half of the United States. • Managed a staff of 4 Group Managers, 6 underwriters and 12 processors• Consistently exceeded monthly and yearly production goals• Established standards, developed policies and implemented processes for the western region• Increased production from 50 million to 500 million per year

Direct report to the Regional Vice President of Sales, responsible for all aspects of loan production office located in Tempe, AZ.• Managed a sales and operations staff of 13• Exceeded annual sales goal of 80 million by 5 percent• Established standards for fraud prevention• Responsible for loan quality and exceeded all standards

Direct report to the Senior Vice President, responsible for sales, underwriting, processing, closing and post-closing for wholesale mortgage operation located in Livonia, MI.• Responsible for a staff of 2 managers, 2 supervisors, 5 sales professionals and 23 operations personnel• Exceeded annual sales goal of 200 million by 10%• Ensured compliance will all loan regulations• Established office objections and procedures• Improved profitability by reducing processing time from 60 days to 30 days by streamlining process and cross training employees

Direct report to the Vice President of Loan Delivery, responsible for auditing closed loans, process development, team building and field support through process implementation and training.• Responsible for a staff of 1 manager, 2 supervisors and 22 staff members• Prepared loans to be sold on secondary market• Ensured compliance will all loan regulations• Reduced processing time from 45 days to 30 days• Exceed 50 million in loan volume sold monthly

Direct report to the President, responsible for all closing and post-closing operations. Responsible for developing the department from the ground up.• Responsible for a staff of 2 managers, 10 closers and 10 post closing specialists.• Improved profitability by reducing loan delivery from over 60 days from date of funding to less than 30 days by cross-training staff and streamlining processes. Contributed to 10% overall cost reduction• Led changes to Underwriting processes that ensured compliance with loan policy, improved credit risk management and at the same time increased productivity by 20% without loss of quality• Developed alternative mortgage products and risk / quality guidelines• Funded in excess of 450 million annually