Steve Letcher Email & Phone Number

Peoria, Az, Us

United States

• Manages key milestones, and ensures financial budgets are met and projects are delivered effectively to achieve the overall goals of company initiatives.• Manages projects and programs cross-functionally across the business, interfaces with Merch stakeholders and across the enterprise to achieve successful integration geared at reducing costs and creating positive business impact for our stores and customers.• Manages all phases of vendor relationships through accountability and communication through all project phases: scope, concept, prototype, production, logistics, implementation, and project close outs of all custom and non-custom fixtures and equipment.• Takes sole ownership of projects and category release from a Fixtures and Equipment (F&E) perspective.• Partners with Manager of Category Resets to ensure fixture orders are on-time and accurate for all large-scale resets.• Documents and communicates project requirements: scope, time, cost, and risk • Sources and selects vendors; places orders; verifies product quality and ensures on-time deliveries • Partners with transportation department for scheduling and updating merchandise project dates accordingly.• Manages and reports on budget for replenishment of fixtures, category releases, 3rd party labor and other projects.• Anticipates changes in deadlines and adjust accordingly to ensure new timelines are met. Communicates all changes to vendors and all appropriate partners.• Manages multiple projects at one time while maintaining high efficiencies and productivity on each and meeting all timelines on each project.

Phoenix, Arizona Area

· Develops strategic project plans and procedures, including schedule development for execution of category resets and store remodels. (1450+ stores)· Solicits, negotiates, acquires and awards third-party labor vendor teams for remodels and project resets.· Manages all phases of initiatives from preliminary concept through project closeout to ensure standardization, process improvement, and budget control.· Communicates initiative updates to cross-functional business partners and proactively resolves any concerns or issues that may arise throughout the project lifecycle. · Managed all fixture orders through the execution of Project Evolution by analyzing store map layouts and reporting to ensure accurate fixture needs at low cost.· Managed financial operations of an annual capital budget up to $10 million through Project Evolution.

Phoenix, Arizona Area

· Collaborated with cross functional partners to ensure successful application implementation for store success.· Assisted in the execution of strategic IS initiatives including HR Connect, eCheck & Signature Capture, CASE, and PetSmart Scheduling Tool. · Tested and identified performance application issues and developed solutions with exceptional in-store knowledge and experience.· Created and trained Store Leaders on an SAP learning tool to support unknown functionalities.· Reviewed and updated training documents to ensure application accuracy through process changes.

Phoenix, Arizona Area

· Supported and developed a team of 50+ associates by fostering a culture of inclusion and creating an environment of engagement in a $5 million per year store. · Managed operating schedules, payroll reports, and weekly financial planning for controllable expenses. · Maintained overall appearance of the store, stocking levels, product presentation, P&L management, and 100% WISE compliance. · Assisted in the execution of monthly category release planogram resets by maintaining exceptional merchandising standards.

Phoenix, Arizona Area

· Lead store culture by practicing PetSmart’s mission, core values, and vision and strategy each day. · Managed merchandising standards, associate product knowledge, store inventory, to build the customers basket.· Connected with Pet Parents to ensure they had an outstanding in-store shopping experience and found the top products for their pets.