A senior I.T. Systems and Delivery Manager with 15+ years of hands-on management experience gained within Tier 1 Investment Banks (UBS, Deutsche, Santander) and Providers (Refinitiv/Thomson Reuters).Proven track record in the ownership, delivery and programme management of complex, mission-critical, large scale system operations, implementations and core technology strategies. Focusing on the management of highly available, 24/7 global business platforms and technologies (eTrading in particular).Extensive experience in building and leading global, technically diverse BAU and Change I.T. teams, as well as the definition and management of the associated I.T. operating models globally (ITIL).Proven senior stakeholder management, partnership and communications skills. Confident working under pressure and building relationships and networks across large and diverse organisations.Solid technical skills across a broad spectrum of technologies (application, infrastructure, networks, DevOps).Experienced in AWS and Google Cloud technologies (AWS Solutions Architect certified), and project management methodologies across the full SDLC using both Agile and Waterfall best practice (SCRUM Master & PRINCE2 Practitioner accredited).