Complement the Head of Product in both implementing and communicating the strategy, roadmap and feature definition for the Zapper product and marketing divisions.Facilitate stakeholder engagement and business development, roadmap prioritization and product evangelism both internally and externally, across multiple products and platforms.Champion the customer and end-user experience, whilst driving a shared product vision in collaboration with engineering, testing, operations, support, marketing and sales.

Managed teams of between 5-20 testers, assigned and clarified areas of responsibility and workload distribution. Communicated team vision and goals in alignment with the annual company game plan. Established testing approach & enforced adherence to the company's quality processes and procedures. Built relationships with customers and stakeholders. Implemented and evolved appropriate measurements and KPIs to be applied against the product under test. Established clear performance review objectives & creation of action plans. Career development guidance, training and mentoring. Coached on management & leadership.Staffing & recruitment; established recommended qualifications, skills & experience levels; created job profiles & salary benchmarks; reviewed resumes and interviewed company candidates.

Management and coordination over two teams, the first a group of Software Configuration Engineers whose primary role it was to configure, test and document software according to company requirements within the specifications and timelines provided, the second an offshore software development team who boasted a portfolio of 24 international partners with a delivery schedule of up to 80 projects per quarter. Direction and guidance over offshore development teams to establish and maintain quality standards as per the online gaming industry, various auditing institutions and regulated market requirements.Worked in coordination with the Software Testing department to implement the quality standards and policies required for BMM, eCOGRA, Alderney and ISO9001 certifications.Continuous enhancement of SLAs and development of new benchmarks and KPIs for quality standards directed towards improving the performance, delivery and time to market for offshore partners.

Managed teams of between 5-20 testers, assigned and clarified areas of responsibility and workload distribution. Communicated team vision and goals in alignment with the annual company game plan. Established testing approach & enforced adherence to the company's quality processes and procedures. Built relationships with customers and stakeholders. Implemented and evolved appropriate measurements and KPIs to be applied against the product under test. Established clear performance review objectives & creation of action plans. Career development guidance, training and mentoring. Coached on management & leadership. Staffing & recruitment; established recommended qualifications, skills & experience levels; created job profiles & salary benchmarks; reviewed resumes and interviewed company candidates.

Responsible for ensuring that designated software applications were quality assured and that aggressive time to market deadlines were achieved in spite of obstacles that may have been encountered during the quality assurance process. Included being directly involved with every aspect of the quality assurance process (I.e. test plans, test case creation / execution, test data creation / uploading, project sign off, summary reports etc) as well as leading the team and liaising with the Test Manager. Ensured that the appropriate and relevant quality assurance tools, techniques and practices identified by the Test Manager were located, updated and applied to the designated software application as part of the Testing process. Ensured that all stakeholders and interested parties were informed and kept up to date with the progress of projects in order to facilitate good business decisions.

Worked directly with Senior Software Test Analysts to ensure that our gaming software met all functional and non-functional specification based requirements. Verified that the software functioned on both the required hardware and software platforms through the development and use of manual and automated quality assurance tools, techniques and practices.

Preparation, planning and execution of test conditions and test case scenarios, as well as the creation of test plans, checklists and post project reports.