- Employed MS Excel and MS Project to track status on assigned projects.- Maintain and update UMT360 SharePoint, project artifacts (RAID) and follow items to closure.- Validate UMT360 cost actuals and forecasts for assigned projects.- Categorize Cost Actuals using data via SAP.- Update the project plan and weekly status report.- Create PowerPoint diagrams for internal procedures.- Coordinate with project meetings, record and distribute meeting minutes.- In… Show more - Employed MS Excel and MS Project to track status on assigned projects.- Maintain and update UMT360 SharePoint, project artifacts (RAID) and follow items to closure.- Validate UMT360 cost actuals and forecasts for assigned projects.- Categorize Cost Actuals using data via SAP.- Update the project plan and weekly status report.- Create PowerPoint diagrams for internal procedures.- Coordinate with project meetings, record and distribute meeting minutes.- In conjunction with the Project Manager, coordinate with other IT organizations, business stakeholders and vendor(s). Show less

Served as a team member of the Ethics and Compliance/Affiliate Compliance Organization (ACO)• Increased productivity through design, update and maintenance of department’s SharePoint site.• Updated and maintained ACO internal procedures, created detailed, easy-to-follow, tip sheets for transition of duties within department and maintained logs and performed updates to ACO projects.• Documented and processed New Affiliates, Shared Officers/Directors and Intercompany Service Requests… Show more Served as a team member of the Ethics and Compliance/Affiliate Compliance Organization (ACO)• Increased productivity through design, update and maintenance of department’s SharePoint site.• Updated and maintained ACO internal procedures, created detailed, easy-to-follow, tip sheets for transition of duties within department and maintained logs and performed updates to ACO projects.• Documented and processed New Affiliates, Shared Officers/Directors and Intercompany Service Requests from inception to completion, and implemented SAP to update employee’s information to help ensure compliance.• Populated the NAVEX data base with information provided by the ACO team.• Employed MS Excel vlookup and used pivot tables to validate data on SCE.com vs. SAP.• Prepared and summarized weekly reports to be posted to sce.com and SCE portal. Show less

Served as team member on the Standard Operating Procedures (SOP) Project• Scheduled and conducted meetings with lead analysts in the Product Quality Service Support (PQSS) division to outline current Operating Procedures.• Created a draft version of the groups Standard Operating Procedure using a provided format/template.• Utilized MS Sharepoint for department shared data• Employed the use of wireframes, sequence diagrams and process flows where required.• Followed up with… Show more Served as team member on the Standard Operating Procedures (SOP) Project• Scheduled and conducted meetings with lead analysts in the Product Quality Service Support (PQSS) division to outline current Operating Procedures.• Created a draft version of the groups Standard Operating Procedure using a provided format/template.• Utilized MS Sharepoint for department shared data• Employed the use of wireframes, sequence diagrams and process flows where required.• Followed up with analysts to make any required corrections or modifications.• Obtained final buy-off by Management/SOP Approval Team. Show less

Served as team member on server migration project• Lead the initial kick-off meetings with the server Application Owner and/or Technical Lead to begin the migration. • Minimized time between client meetings and when migration was complete.• Ensured all action items from the kick-off were fulfilled and completed by the server owner(s).• Facilitated the actual migration event, tracked post-migration, and acceptance into the AUTOEXPR Domain.• Employed an MS Access database… Show more Served as team member on server migration project• Lead the initial kick-off meetings with the server Application Owner and/or Technical Lead to begin the migration. • Minimized time between client meetings and when migration was complete.• Ensured all action items from the kick-off were fulfilled and completed by the server owner(s).• Facilitated the actual migration event, tracked post-migration, and acceptance into the AUTOEXPR Domain.• Employed an MS Access database linked to Sharepoint to track migration progress and keep status up-to-date. • Scheduled meetings based on locations/business hours of international clients. Show less

Served as lead/focal in the Membership Administration group - Training and Communications• Utilized MS Excel V-lookup and pivot tables to organize and analyze conversion data.• Served as a broker of information and independently mined data to satisfy requirements for assigned projects with minimal direction.• Created training material and communication documents for presentation to leadership and development.• Tracked all training for Membership Administration and presented… Show more Served as lead/focal in the Membership Administration group - Training and Communications• Utilized MS Excel V-lookup and pivot tables to organize and analyze conversion data.• Served as a broker of information and independently mined data to satisfy requirements for assigned projects with minimal direction.• Created training material and communication documents for presentation to leadership and development.• Tracked all training for Membership Administration and presented updates to management on a weekly basis. Show less

• Created changes in existing business organization and/or added new programs to increase customer satisfaction, documenting on Business Requirement Documents (BRD) and following up using Software Development Life Cycle (SDLC) with End-to-End and User Acceptance Testing (UAT).• Improved customer satisfaction by updating Proprietary Business Requirement Documents (BRD) and coordinating with customers and developers.• Supported multiple departments by creating and distributing multiple… Show more • Created changes in existing business organization and/or added new programs to increase customer satisfaction, documenting on Business Requirement Documents (BRD) and following up using Software Development Life Cycle (SDLC) with End-to-End and User Acceptance Testing (UAT).• Improved customer satisfaction by updating Proprietary Business Requirement Documents (BRD) and coordinating with customers and developers.• Supported multiple departments by creating and distributing multiple reports including training compliance, Open Plan Professional (OPP), Actual Cost of Work Performed (ACWP), Reconciliation (COGNOS) and Health Metrics, validated data for accuracy before customers received results for analysis and followed up on discrepancies.• Empowered employees to be fluent in COGNOS by successfully conducting introductory face-to-face and virtual courses, using features in Print to File (PTF) and running “a job” function.• Spearheaded relocation of employees and reorganization of department using MS Project to ensure minimal disruption and a smooth transition. • Ensured accurate and user-friendly support and increased end-user productivity by partnering with fellow SME’s to develop desk top instructions for departmental tasks/reports.• Optimized finances and achieved best hardware usage and lowest costs through analysis, supervision and audit of asset record reports.• Ensured processes ran smoothly by advising all project participants of status, communicating and resolving any obstacles and escalating issues as necessary. • Slashed computing hardware costs by leading hardware reduction effort, reducing number of devices per employee by 40%, achieving a $24K cost savings, and winning Silver Eagle Award for Long Beach User Support Cost Reduction Team.• Developed and managed Finance organization’s websites using CSS and HTML, consulting with customers and laying out and customizing web pages to meet their requirements. Show less