Steve L Email & Phone Number

Duluth, MN, US

Conduct comprehensive assessments of potential clients' IT environments, including hardware, software, networks, security protocols, and overall IT architecture.Analyze assessment findings to identify strengths, weaknesses, opportunities, and threats (SWOT) in the clients' IT systems and processes.Collaborate with internal teams to develop customized.

Atlanta, Georgia, United States

The Field Technician Tier 2 provides technical support to clients in the field, both remotely and on-site, with a focus on resolving complex technical issues that cannotbe resolved remotely. This role requires a solid understanding of networking concepts and hardware, as well as strong troubleshooting skills. The Field Technician Tier 2 is expected to.

Provides support for 500+ end users, 300+ computer systems, and 300+ mobile devices.Researched, tested, and configured SolarWinds Service Desk for IT ticketing system circa 2018. Continues to administer and manage daily.Manages IT inventory via SolarWinds asset management. Continually updates inventory and manages all lifecycle and asset refreshes with.

Canton, GA

Installs and configures client hardware, software, and peripheral components such as monitors, keyboards, printers, computers, mobile phones, tablets, and other such devices. Performs configuration, upkeep, and maintenance of LAN hardware and software. Utilizes industry best practices to protect and secure department and county IT infrastructure and.

Held various assignments in supporting the 1st Squadron, 94th Calvary’s mission of performing reconnaissance and security in close operations for the 1st Armored Brigade Combat Team, 34th Infantry Division. Installed, operated, and performed unit maintenance on multi-functional/multi-user information processing systems and peripheral equipment/auxiliary.

Installed and serviced electronic security systems including burglar and fire alarms, CCTV, IP cameras, Access Control systems and all related electronic security equipment in residential, commercial, and industrial environments. Programmed and tested various communication path devices such as GSM radios, IP communicators, telco connections, and various.

Conducted merchandising, layout execution, product inventory, bookkeeping, and maintenance. Controlled cash and merchandise shrinkage. Hired, supervised and trained personnel and provided quality customer service. Enforced all company policies and procedures.