Steve Luetchford Email & Phone Number

London, England, GB

London Area, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

• Arch is a new LGBTQ restaurant bar that boldly opened during the COVID-19 pandemic.
• Working closely with the three wonderful owners we created a dynamic space serving quality drinks, cocktails and comfort style food. We wanted this space to be an experience, we host events with live performances from.
• Involved months before opening I had a hand in physically building the venue as well as developing our Menus, POS, OpenTable & SOP’s systems.
• I took on all the HR responsibilities looking after and developing our Inductions & trainings, working closely with all the staff to ensure quality service and job satisfaction with Mental Health and a healthy work.

London, England, United Kingdom

• Café Boheme (Soho House) London, United KingdomPeople and development (HR) Representative and Floor manager Soho House is an Ultra exclusive members club with houses around the world, as well as restaurants, spas.
• Recruitment, Inductions
• Compliance, GDPR, H&S Training
• Training and Development
• Grievances and personal performance
• Catchups and appraisals

London, England, United Kingdom

• Honest burgers are a British restaurant group with impeccable customer service specialising in fresh homemade burgers and chips dedicated to supporting local vendors. Responsibilities included running of day-to-day.
• Staff Training
• Grievances and personal performance
• Catchups and appraisals
• Mystery Diner and service steps training
• Rota, Hours and payroll

London, England, United Kingdom

• Ku Bar is one of UK’s leading LGBT entertainment venues with a 500-person capacity Bar and Nightclub with 3 venues in Central London.I supervised a team of over 40 staff members, my focus was on efficiency, staff.
• Recruitment, Inductions
• Health & safety
• Training and Development
• Grievances and personal performance
• Catchups and appraisals

Johannesburg, Gauteng, South Africa

As one of two employees running the British tourism department for Africa, I was mentored into overseeing aspects of Press, Public Relations, Trade and office management as well as researching and promoting the South African market via conferences to head office and various colleges at other satellite offices around the world. I oversaw the connecting of.

Johannesburg, Gauteng, South Africa

Secretary and TreasurerVisitBritain formed part of The Association for National Tourist office Representatives, which provided a forum for individual Tourism boards to work together and exchange ideas and market research. As secretary and treasurer, I was responsible for admin, events and finances for all 12 countries ensuring each member representation.