Hello, and thank you for taking the time to view my profile. I am passionate about business and enabling my organisation to be successful in executing its business strategy utilising the new taxonomy called Technology Business Management (TBM).TBM is used to promote alignment between IT, Finance, and Business Unit leaders enabling senior management teams to understand their cost sources, technologies, IT resources (IT towers), applications, and services across the business.My professional work experience and expertise covers these areas: ►Technology Business Management ► High quality service delivery in an ITIL environment►Professional services, business and project management►Business process management► Technical consulting, implementation and training in talent management solutionsI am always focused on staying on top of what is going on within the industry, learning from these changes and supporting the delivery of services within a multi-vendor third party support model.I am always happy to build long term, win-win relationships with like-minded people. Outside of work I practice and teach a martial art called Aikido, visit the gym, enjoy rock and blues music and have nearly completed my first Scuba diving qualification.Specialties: Service Performance Management • Service Management (ITIL) • Business Consulting • HCM Learning Management System • Workforce Management Solutions • Programme Management and New Business Development • Client & Partner Relationship Management • Business Change Management • Team Leadership & Motivation