Business Partners, LLC, Northridge, CAA Credit Union Servicing Organization providing syndication, origination, servicing, and asset management of commercial real estate and small business loans for the credit union industry.Portfolio Manager, Loan Asset Management & Compliance 4/2013 - 11/2014Led a team that monitored financial and non-financial compliance, guarantor financial strength, and credit servicing a syndicated $800MM loan portfolio of assets. Evaluated and mitigated portfolio risk by serving as liaison between borrowers, lending participants, staff, and management. Engineered and negotiated workout solutions on non-performing assets. Managed cost reduction efforts by negotiating supplier contracts and engineering automation projects for processes and reporting systems. Accomplishments:• Redesigned and enhanced the Annual Term Loan Review process by substantially automating the worksheet template. The improvement effectively increased quality, and resulted in cost savings and efficiency by eliminating duplicate entries, utilizing check figures, and introducing conditional logic to derive risk score analysis to establish a comprehensive overall loan risk rating Net Realized Value (NRV), impairment estimates, and guarantor strength discussion. Additionally, established ODC links to a multi-table SQL server that dynamically updated key loan attributes. • Identified two key vendor contract relationships and negotiated significant cost savings. One negotiated solution resulted in a $138,000 cost saving over a 3 year period. The other vendor contract negotiated resulted in a $75,000 saving over a 3 year period, a 35% cost saving on original budgeted spend of $326,000.• Developed a dynamic tracking report that managed overall portfolio compliance and team productivity.• Developed an automated servicing bulletin template that pulls live data from the system of record.

• Project Manager - 9/12- 12/12 - Project lead for risk and control work-stream for major mortgage servicing rollout. Facilitated multiple daily meetings conducted over a 30 day period bringing several lines of business partners in order to meet an expedited schedule. • Advocacy Support Manager – 2/11 -9/12Responsible for 3 teams covering operational reporting and analysis, quality assurance and control, and project management. Overall responsibility includes policy and procedures, training, risk, compliance and internal audit for the National Mortgage Outreach Advocacy division with over 800 associates. Developed Sharepoint sites to track productivity, manage audit results, staff productivity, audit disputes, compliance tracking, and to manage reporting inventory. Doubled audit coverage within the 2nd month with no additional resources. • Project Consultant – 8/10 – 1/11 Developed workforce utilization planning and reporting model, aged reporting model, warning code remediation process. Servicing coordinator for the Modification Database, Advocacy user community, and the technology group. Advocacy point of contact for several initiatives including Integrated Foreclosure Policy, SD-10-15 MHA Case escalation, Advocacy Account Ownership, and SQL Server Optimization initiative.

• Sourcing Program Analytics Manager leading a team of six remote located associates. Responsible for reporting $20 Billion in annual sourced international spend, comprised of 26.4 Million transactions and over 300,000 suppliers. In addition, provided strategic sourcing information such as external industry research, spend trends, contract information, contract savings, risk, and regulatory and compliance reporting. Additionally, managed an offshore team that assisted the US team in analytics reporting. Responsible for reporting requirements for over 300 sourcing associates and senior management. Responsible for spend category management, vendor parent child mapping, and overall quality control.• Project Manager - Lead role in Design For Six Sigma (DFSS) project for supplier spend reporting at the bank. Project has lead to improved data reporting quality and a leaner process. Achieved Green Belt status in January, 2010• Relationship Manager for Ariba Spend Visibility – conducted weekly status and operational meetings with key bank users, technology associates and project manager from Ariba.• Developed and managed the Supply Chain Management Dashboard, an interactive web based business intelligence tool that reported multi-dimensional performance charts with drillable detail level reporting capability. Dashboard provided information to senior executives and line level sourcing managers.• Team Leader for Supply Chain Management Satisfaction effort. Analyzed associate surveys, categorized in major themes, and developed recommendations for improvement.

• Oversaw Countrywide transition to Bank of America supply chain systems. Mapped and converted over $2 billion of legacy spend. Developed reporting models to categorize and analyze Countrywide spend for vendor leverage save opportunities and revenue opportunity and cost savings. Successfully transitioned and integrated both CFC and Merrill Lynch spend reporting into Band of America systems.

• Financial reporting oversight of a $34 million division that encompasses Corporate Contracts, Property Management, Procurement, Accounts Payable, Corporate Travel, Business Continuity, Organizational Development, and Technology Support. Duties include planning and forecast operating and capital budget, variance analysis, and expense management for the division and portions of the entire company.• Responsible for a monthly comprehensive metric based reporting system that analyzes departmental financial results, productivity metrics and efficiency results, headcount effectiveness, and corporate allocations.• Manage a quarterly and annual incentive based bonus program for approximately 100 branch project management personnel for management and staff levels.• Evaluate and aggressively negotiate equipment lease proposals. Perform lease vs. buy analysis that enables savings or avoid costly procurement decisions• Perform credit and financial analysis for business critical suppliers and vendors• Strategic planning resource for entire division.• Perform corporate wide spend analysis on a $5 billion annual spend and 20 million transactions• Capital budgeting oversight for 3 major CFC divisions.• Responsible for space planning for 325 employees over a multi state area