C. Steven Malliard
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C. Steven Malliard Email & Phone Number

Director of Client Services and CRM Practice Director at iPipeline
Location: Phoenixville, Pennsylvania, United States 8 work roles 3 schools
2 work emails found @ipipeline.com 4 phones found area 484 and 801 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 4 phones

Work email c****@ipipeline.com
Direct phone (484) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
iPipeline
Role
Director of Client Services and CRM Practice Director
Location
Phoenixville, Pennsylvania, United States
Company size
882 employees

Who is C. Steven Malliard? Overview

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Quick answer

C. Steven Malliard is listed as Director of Client Services and CRM Practice Director at iPipeline, a company with 882 employees, based in Phoenixville, Pennsylvania, United States. AeroLeads shows a work email signal at ipipeline.com, phone signal with area code 484, 801, and a matched LinkedIn profile for C. Steven Malliard.

C. Steven Malliard previously worked as Director of Client Services / CRM Practice Director at Ipipeline and Director, CRM and Marketing Analytics at Tpg. C. Steven Malliard holds Master Of Business Administration (M.B.A.), Marketing from Argosy University Chicago.

Company email context

Email format at iPipeline

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{first_initial}{last}@ipipeline.com
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AeroLeads found 2 current-domain work email signals for C. Steven Malliard. Compare company email patterns before reaching out.

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Profile bio

About C. Steven Malliard

A senior-level professional with over 20 years of experience in customer relationship management, customer experience management, eCommerce, direct and digital marketing, credit card and loyalty program management, research, test strategy development and marketing/customer analytics. Channel experience includes direct response and interactive marketing channels including Web, Display, Direct Mail, Email, SMS, mobile and social. Expert in the definition and deployment of customer centric and lifecycle based programs including: ► Lead Nurturing / Acquisition ► Welcome / Onboarding ► Conversion / Assimilation ► Upsell / Cross-sell ► Retention ► ReactivationSpecialties: ✔ CRM / eCRM✔ Loyalty Program Development and Management✔ Business Case Development✔ Budget & Profit/Loss Management✔ Project Life Cycle Management✔ Strategic & Operational Business Planning✔ Customer Research & Segmentation Strategies✔ Technology & Business Linkage Planning✔ Print & Digital Media Promotion Campaigns✔ Vendor Negotiations & Contract Management✔ Cross-channel Communication Strategies✔ IT Gap Analysis & Performance Optimization

Listed skills include Crm, Email Marketing, Analytics, E Commerce, and 46 others.

Current workplace

C. Steven Malliard's current company

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iPipeline
Ipipeline
Director of Client Services and CRM Practice Director
Phoenixville, PA, US
Website
ipipeline.com
Employees
882
AeroLeads page
Company profile
View company profile Email format
8 roles

C. Steven Malliard work experience

A career timeline built from the work history available for this profile.

Director Of Client Services And Crm Practice Director

Ipipeline

Phoenixville, PA, US

Director Of Client Services / Crm Practice Director

Current
Ipipeline

Exton, PA

  • A CRM & Digital Experience thought leader responsible for the operations of the CRM practice at iPipeline. As the Practice Director I understand the CRM strategies and tactics that increase top-line sales, grow.
  • Cultivate deep product and CRM knowledge and define the “best practices” in digital engagement and CRM strategy enablement.
  • Position and articulate CRM & Digital Services and Platform offerings to client with a keen focus on MS Dynamics CRM and Salesforce.com technology.
  • Understand technology and vertical platforms in order to strategize & craft solutions (along with pre-sales teams) to match customer needs.
  • Participate in sales opportunities identified by sales directors to ensure that the right approach to the business objectives is presented.
  • Scope projects and ensure proposals are complete and accurate
Aug 2012 - Present

Director, Crm And Marketing Analytics

Tpg

Greater Philadelphia Area

  • An innovative thought leader responsible for the overall development and implementation of the CRM / eCRM strategies of our clients.
  • Provide client services/account management direction for several key accounts including supervision of the team providing CRM / Marketing Analytics functions for our clients.
  • Responsible for managing programs with strategy, analytics and technology components.
  • Develop holistic customer-centric contact strategies and lifecycle programs for each client as well as the execution of targeted campaigns across all channels for our customers including Direct Mail, Email, SMS, Call.
  • Optimize targeted offers and promotions with a focus on incremental sales, profit and customer lifetime value.
  • Operate and optimize our clients' customer databases,CRM, campaign management and email deployment systems, customer insight software tools, campaign execution and tracking/reporting tools.
Aug 2011 - Aug 2012

Crm Strategist

Charming Shoppes

Senior level role reporting to the VP of CRM & Marketing Analytics responsible for:- Lead the seasonal planning process in support of the Lane Bryant and Lane Bryant Outlet brands- Optimized customer lifetime value and marketing expenses across all channels for those brands- Provided consultative guidance to those brands regarding offer, contact.

Dec 2010 - Aug 2011

Senior Crm Analyst / Crm Program Manager

Dick'S Sporting Goods

Senior level role reporting to the Director of CRM responsible for:- Building the vision and directing the implementation of new CRM loyalty program enhancements and providing consultation to key stakeholders about CRM initiative opportunities. - Managing the CRM initiative roadmap, monitoring industry for best practices and new technology solutions, and.

Dec 2008 - Dec 2010

Project Manager - Marketing Initiatives

Edmc Online Higher Education

Oversaw the implementation of several strategic marketing and sales initiatives. Maintained all phases of the projects including project concept, RFP, discovery, design, development, testing, deployment and support. Maintained all project constraints including scope, budget, schedule and quality to ensure compliance with business specifications and company.

Dec 2006 - Dec 2008

I.T. Consulting & Software Development

Various Companies
  • Companies:
  • marchFirst, Inc. - Senior Web Consultant
  • SAE International - Web Systems Coordinator
  • FISERV, Inc. - Lead Software Development Engineer
  • Management Science Associates, Inc. - Software Developer
Aug 1997 - Apr 2001
Team & coworkers

Colleagues at iPipeline

Other employees you can reach at ipipeline.com. View company contacts for 882 employees →

KK Kelly Kantner Kelly Kantner Colleague at Ipipeline Douglassville, Pennsylvania, United States, United States View → CL Calvin Langdon-Bates Calvin Langdon-Bates Colleague at Ipipeline Cheltenham, England, United Kingdom, United Kingdom View → LS Luke Steele Luke Steele Colleague at Ipipeline Gloucester, England, United Kingdom, United Kingdom View → JR Josh Rovinsky Josh Rovinsky Colleague at Ipipeline Haverford, Pennsylvania, United States, United States View → MT Monica Turner Monica Turner Colleague at Ipipeline Wayne, Pennsylvania, United States, United States View → NL Noreen Leighton Noreen Leighton Colleague at Ipipeline Vernon, Connecticut, United States, United States View → DE Danny Essam Danny Essam Colleague at Ipipeline Bromley, England, United Kingdom, United Kingdom View → MB Mathew Brickman Mathew Brickman Colleague at Ipipeline Warminster, Pennsylvania, United States, United States View → HK Hideyoshi Kuboniwa Hideyoshi Kuboniwa Colleague at Ipipeline Tokyo, Tokyo, Japan, Japan View → NR Nevin Roy Nevin Roy Colleague at Ipipeline Manteca, California, United States, United States View →
3 education records

C. Steven Malliard education

Master Of Business Administration (M.B.A.), Marketing

Argosy University Chicago
FAQ

Frequently asked questions about C. Steven Malliard

Quick answers generated from the profile data available on this page.

What company does C. Steven Malliard work for?

C. Steven Malliard works for iPipeline.

What is C. Steven Malliard's role at iPipeline?

C. Steven Malliard is listed as Director of Client Services and CRM Practice Director at iPipeline.

What is C. Steven Malliard's email address?

AeroLeads has found 2 work email signals at @ipipeline.com for C. Steven Malliard at iPipeline.

What is C. Steven Malliard's phone number?

AeroLeads has found 4 phone signal(s) with area code 484, 801 for C. Steven Malliard at iPipeline.

Where is C. Steven Malliard based?

C. Steven Malliard is based in Phoenixville, Pennsylvania, United States while working with iPipeline.

What companies has C. Steven Malliard worked for?

C. Steven Malliard has worked for Ipipeline, Tpg, Charming Shoppes, Dick'S Sporting Goods, and Edmc Online Higher Education.

Who are C. Steven Malliard's colleagues at iPipeline?

C. Steven Malliard's colleagues at iPipeline include Kelly Kantner, Calvin Langdon-Bates, Luke Steele, Josh Rovinsky, and Monica Turner.

How can I contact C. Steven Malliard?

You can use AeroLeads to view verified contact signals for C. Steven Malliard at iPipeline, including work email, phone, and LinkedIn data when available.

What schools did C. Steven Malliard attend?

C. Steven Malliard holds Master Of Business Administration (M.B.A.), Marketing from Argosy University Chicago.

What skills is C. Steven Malliard known for?

C. Steven Malliard is listed with skills including Crm, Email Marketing, Analytics, E Commerce, Strategy, Project Management, Direct Marketing, and Program Management.

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