Steve Marshall Email & Phone Number

Des Moines, Ia, Us

Frisco, Texas, Us

• Retail operator for Sunoco/Energy Transfer Partners - $1B in annual sales – 208 Retail Locations, 130 Restaurants• Strategic partner to CEO• Defined high-level objectives to achieve: CEO growth & expense targets P&L goals• Managed all department VPs ensuring achievement of company objectives• Identified gaps and creates workstreams to fulfill company needs• Led key departments – IT, Maintenance Services, Fuel Services & Business Support functions• Led key company projects - PMO• Managed 19MM Maintenance Budget & 3MM IT Budget

Frisco, Texas, Us

• Defined high-level KPIs focused on optimizing IT, maintenance, and fuel services• Defined internal resource and vendor usage strategy to optimize budget• Managed field service team of ~50 employees (2 Direct & 48 FTEs)• Introduced preventative maintenance program for all key store areas• Managed business support & PMO team who handled all insurance, safety, fleet, company contracts, store auditing, and other• Developed end-to-end processes and procedures for all departments• Created job descriptions and training curriculum for all team member roles

Frisco, Texas, Us

• Designed and implemented full IT environment including network infrastructure, server and application infrastructure, storage & backup environment, Active Directory, Phones, and Reporting• Onboarded/Integrated all business applications• Designed and implemented mobile computing environment with VPN connectivity• Onboarded managed service to monitor and protect IT operating environment• Managed all helpdesk and IT service personnel in corporate office and field

Praha 4, Hlavní Město Praha, Cz

• Board Member – IT Information Governance• Achieved success in culturally diverse, global role• Utilized NIST & ISO standards for 3rd party evaluation• Established processes built to assess 3rd parties who developed Novartis applications and stored company data• Managed global team of 11 assessors• Interfaced with all internal auditors ensuring all processes and procedures were properly defined and maintained

• Reported to CIO Americas• Served on IT Leadership Team & Architecture Board• Managed 10 IT professionals & 16MM IT Budget for over 5000 End Users• Managed IT outsourcing relationships – IBM, Cisco, and NetApp• Managed team through 3 Large-Scale FDA audits and multiple internal audits• Successfully divested Novartis Vaccines & Diagnostics to Sequris & Glaxo Smith Kline (GSK)

• Reported to CIO Americas• Served on IT Leadership Team• Managed 15 IT professionals & 30MM IT Budget for over 5000 End Users• Managed IT outsourcing relationships – IBM, Cisco, and NetApp• Supported over 400 Servers & 90 Applications hosted in multiple US data centers

Duluth, Ga, Us

• Reported to IT Service Center Head• Managed 4 IT Server Administrators for over 4000 End Users• Supported manufacturing, distribution, and R&D operations• Built-out and maintained over 350 Servers and 200 applications• Built-out server and storage infrastructures in remote locations including France, Italy, China, Canada, and Puerto Rico