Formerly Keane Canada.Assigned engagements:• Data Operations, Client Reporting L3 (Level 3 support)• DDAT Ops L3 (Data Delivery & Analysis Technologies Operations, Level 3 support)• WebOps L3, Linux Hosting team (Web Operations, Level 3 support)

As a contractor through NTT Data, I'm not permitted to name this company, as it may give the false impression that I am a direct employee. This company is a Fortune 100 company, New York city based, leader in international finance, valued over $60 billion, and rhymes with organ manly. DDAT (Data Delivery & Analysis Technologies), Level 3 support• Directly supporting business tools of EBIS (Enterprise Business Intelligence Services) and ERI (Enterprise Reporting Infrastructure)… Show more As a contractor through NTT Data, I'm not permitted to name this company, as it may give the false impression that I am a direct employee. This company is a Fortune 100 company, New York city based, leader in international finance, valued over $60 billion, and rhymes with organ manly. DDAT (Data Delivery & Analysis Technologies), Level 3 support• Directly supporting business tools of EBIS (Enterprise Business Intelligence Services) and ERI (Enterprise Reporting Infrastructure) which are used by financial analysts in several internal financial business units. • Support of commercial reporting products such as SAP Business Objects XI, Informatica, IBM Cognos, Microsoft ProClarity Analytics, and Adobe PDF Server. • Support of in house delevoped products for data reporting, report publication, web site usages analysis, external data delivery, and mass email distribution. • Troubleshooting, Remediation, and Root Cause Analysis of outages for any of the supported products or their enabling system frameworks, including the RDS (Report Distribution System).• shell scripting (sh/bash/awk/etc.) of adminstrative tasks• Incident and project tracking in ServiceNow, JIRA, and twiki Show less

Contingency worker employed through NTT Data (Keane)Web Operations, Level 3 support, Linux Hosting TeamAdministration and troubleshooting in the following environment:• Multiple thousands of Linux Servers (based on RHEL, Red Hat Enterprise Linux)• Apache and Tomcat web servers• WebSphere Application Server (WAS)• BigIP F5 load balancing configuration• Kerberos, SiteMinder, and internally developed authentication systems• Various LAFUI implemented internal… Show more Contingency worker employed through NTT Data (Keane)Web Operations, Level 3 support, Linux Hosting TeamAdministration and troubleshooting in the following environment:• Multiple thousands of Linux Servers (based on RHEL, Red Hat Enterprise Linux)• Apache and Tomcat web servers• WebSphere Application Server (WAS)• BigIP F5 load balancing configuration• Kerberos, SiteMinder, and internally developed authentication systems• Various LAFUI implemented internal systems• shell scripting (sh/bash/awk/etc.) of adminstrative tasks• Incident and project tracking in ServiceNow, Falcon, JIRA, and twiki• Technical Change Management process• Work Improvement Tracking process• Merging with FarmOps L3 team to jointly support larger product scope Show less

Work during elections days only.• Operation and management of polling stations for several Provincial elections.• Supervised Poll Clerks and coordinated with agents and other elections officials.

• A variety of technical project consulting, including infrastructure management, technology assessments, equipment deployment and configuration, software/security configuration, domain name registration, web services, Google Apps migration, and server/network configuration. • Creation and administration of MediaWiki site for Scouts Canada• Technical advisor for Sylvan Learning Centres in Halifax and Bedford, including Pearson Vue and Thompson testing facilities. • Technical… Show more • A variety of technical project consulting, including infrastructure management, technology assessments, equipment deployment and configuration, software/security configuration, domain name registration, web services, Google Apps migration, and server/network configuration. • Creation and administration of MediaWiki site for Scouts Canada• Technical advisor for Sylvan Learning Centres in Halifax and Bedford, including Pearson Vue and Thompson testing facilities. • Technical consultant for Erdene Resource Development.• MS Project/Access training subcontract for DND Learning and Career Centre. • Internet support for ScotiaRecovery.com and CaricaturesByDon.com web sites. • IT support for Ecclesiastical Insurance in Halifax.• Several personal computer support and sales engagements.• Some work continues on a part-time basis. Show less

• Developed and tracked Operating Plans, Project Charters, Dependencies, and Work Breakdown Structures, coordinated with volunteers, for the 2011 Canada Games.• Designed, implemented, and administered Windows/network infrastructure.• Migrated Novell/GroupWise environment to Microsoft AD/Office/SharePoint.• Developed sponsorship relationship for outsourced IT services.• Hired, supervised, and set performance objectives and goals for local IT staff.

• Deployment of enterprise systems, technical support, and training with customers. • Design, implementation, and management of network infrastructure. • Development facilitation for business intelligence system ACIS. • Windows/Linux/Unix/network/database deployment and administration.• Deployment and software performance testing of product releases.• Voice over of software training videos.

Work during elections only (and during advance polls in 2003).• Operation and management of polling stations for Federal elections.• Supervised Poll Clerks and co-ordinated with agents and other elections officials.

• Management of Dartmouth NS Data Centre and IT staff.• Project management, including system implementations and upgrades. • Project coordination with IT, business units, MSI, and Department of Health (NS).• Renegotiated maintenance contracts with improved coverage and cost saving.

• Supervised local IT staff and coordinated with other Centres as senior IT Manager.• Windows/Linux/Unix/network/database deployment and administration.• Project management: Y2K activities, security policies, ChangePoint based helpdesk system, client architectures, and twice relocating the Halifax office and Data Centre.

• Lab instructor, CSC226/CSC227 (Introduction to Programming I/II), 1993-1999• Lecturer, CSC462 (File Structures), CSC461 (Database Systems), CSC227 (Introduction to Programming II), 1995-1997

Employed by a consortium of professors in the Department of Oceanography.• Planned for capacity, prepared budgets, drafted IT portions of research proposals.• Windows/Linux/Unix/Network deployment and administration.Committees:• Dept. of Mathematics and Statistics Technical Hiring• Faculty of Science Y2K Advisory Committees.

• Lecturer & Tutorial Instructor, COMP1410 (Algorithms & Data Structures), 1988-89, 97• Lecturer & Tutorial Instructor, COMP1400 (Intro. to Computing Science), 1988-89, 97

• Summer employment while University student.• Programming in VMS and RSTS BASIC, both whole projects and updates.