Service Excellence ■ Revenue Performance ■ LogisticsConnect at: 925-596-5653 ■ stevembrenner@yahoo.comEngaging, motivating, and aligning employees to achieve operational excellence is what I do best. With a fast-track 20-year leadership career at FedEx Ground, I was recognized for leading successful turnarounds of large volume facilities. Whether challenged to transform business operations, set new standards for service and product quality excellence, or inspire new levels of employee engagement, I have delivered strong results and earned a number of awards.Highlights of my accomplishments include:—Led the successful turnaround of underperforming operations at 5 FedEx facilities—with up to $30M in annual revenues and 150+ employees—earning recognition as a transformational change agent.—Created performance management plans, held employees accountable, and granted promotions as earned, mentoring, developing, and leading employees to achieve outstanding results, awards, and recognition.—Developed and executed a rewards-and-recognition program that incentivized employees to create and maintain a safe work environment, achieving an injury-free workplace for 1 full year,—Achieved best-in-class audit compliance results in Northern California District, exceeding expectations and goals every year, earning best admin score in the district, and increasing employee know-how and job knowledge.—Recognized with multiple leadership awards throughout 20-year tenure, including Service Excellence, Product Quality, Business Partner of the Year, Manager of the Year, and Best Engineered Station of the Year.These accomplishments reflect the quality and caliber of my entire professional career. What they do not reflect, however, is the strength of my leadership style, my ability to build consensus across operating units, and my contributions to improved revenues, service, and profitability.