Steve Mcginty Email and Phone Number
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Experienced and versatile outcome based IT professional whose experience ranges from senior leadership roles through to , Programme, Project, Operations and Infrastructure Management. , and Project Governance to IT Problem Solver, Architecture, Design, delivery and Support of end to end solutions. My leadership style reflects my personal values of integrity, fairness and mutual respect. A senior technical leader that drives business and individual objectives by creating effective team spirit focusing on responsibility, accountability ownership and continuous improvement. • IT Infrastructure Manager / Project Manager with a ‘can do now’ attitude.• 17 years’ experience in the logistics industry, designing, delivering and supporting solutions, in Technology Services across a Global Technical Environment.• First class relationship and interpersonal skills, with the ability to communicate at all levels throughout a large international organisation, managing multiple technical teams and third parties at all levels.• Excellent crisis management.• Outcome based Project Manager, focused on service delivery within a Prince 2 and ITIL governed framework.• Ability to Plan and deliver against tight deadlines• Effective cost, budget, CAPEX and OPEX justifications up to £1.25M and resource management• Twice awarded employee of the year by SMT out of 500 employees for significant work effort – 2010 and 2015. CORE COMPETENCIESIT LEADERSHIP – IT MANAGEMENT – DECISION MAKER – IT PROBLEM SOLVERSTRONG COMMUNICATOR – STAKEHOLDER MANAGEMENT – CRISIS MANAGEMENTIT STRATEGY – PROJECT MANAGEMENT
Wolters Kluwer
View- Website:
- wolterskluwer.com
- Employees:
- 17774
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Program ManagerWolters Kluwer Dec 2023 - PresentUnited Kingdom
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Head Of Service Management And ProjectsVivo Defence Services Apr 2022 - Dec 2023United Kingdom -
Principal Delivery ManagerSerco Apr 2020 - Apr 2022Programme / Portfolio director -
Programme ManagerSerco Dec 2017 - Mar 2020Birmingham, United KingdomProgramme managing DC migration into Azure.
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DirectorFcci Consultancy Services Ltd Jan 2015 - Mar 2020Ashby De La ZouchCompany formed to provide the following services :Interim Management - IT Infrastructure Management - Project Management
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Operational Security Project ManagerTnt Nov 2016 - Dec 2017Atherstone, Warwickshire, United Kingdom -
Application / Infrastructure Project ManagerCapita It Professional Services Aug 2015 - Nov 2016Coventry, United KingdomWorking in a multi-matrix, multi vendor organisation I project managed and delivered 2 key critical path projects for 2 separate work-streams (Amdocs ACC and Biz-talk) on the London Congestion Charging / Low Emission Zone Programme. I was involved in the full project cycle and saw both projects through service transition into production and BAU operations. I Identified gaps and provided solutions to resolve key programme blockers ensuring the delivery was kept on track.This included running workshops with external suppliers, internal teams and programme workstreams from Architecture, Design , Infrastructure, business, testing, finance and BAU. I also presented the solutions to project board and external customer for approval.I was responsible for the project governance and maintenance of the project plan, reporting on a weekly basis the, RAID, resource tracker, and cost model. I chaired meetings with suppliers and programme workstreams on a weekly (sometime daily) basis to ensure that deliverables were kept on track. I presented all internal and external project reporting, and attended internal, supplier and client programme review boards. Using an ITIL framework, I managed the scope, strongly applying change control, and was accountable for managing key suppliers, stakeholders and staff.Key Achievements: • Integration of COTS application (Amdocs ACC) into the Capita solution. • Identified a gap in environments, Defined and project managed Infrastructure expansion of ACC across multiple Data centres.• Defined and Introduced hardening and patching strategies for ACC.• Service introduction and transition of ACC from a black box solution into an internally hosted and run service. • Defined, project managed and delivered major Biztalk infrastructure upgrade. • Managed and led four day outage to migrate onto new Biztalk infrastructure.• Project Managed the testing and delivery of disaster recovery solutions for ACC and Biztalk. -
Infrastructure Manager (Windows Build And Run)Tnt Aug 2013 - Jul 2015Atherstone - Ashby De La ZouchFollowing an internal restructure, I managed two teams of up to twenty staff, and was accountable for projects in excess of £1 million. I was responsible for project delivery, support and maintenance and development of strategies within the TNT global windows infrastructure of TNT Express ICS Ltd..Key Achievements: • 2015- Employee of the year • Schema Upgrade: As the Build and Run manager I planned and led the successful implementation of the Active Directory schema upgrade. The project took three months of planning, extensive testing and the coordination of 120+ IT staff over 63 countries and 14 teams. The project was received as a major success for its leadership, management, planning, communication and execution. Management: • Two 3rd level teams. Windows Build & Run over two sites. • Core staff of sixteen, augmenting up to twenty based on demand. • Administration of staff, appraisals, holiday & sickness, objective setting and training plans. • Escalation for crisis, incident and problem management. • Interview and selection process. • OOH call out rota, work scheduling and escalation. • Mentor and coach to 3rd level support TLIT Project Manager: • Accountable for projects in excess of £1 million. • Stakeholder and project board member. • Management and delivery of small projects • Resource augmentation and management. • Project planning. IT Infrastructure: • Managed 13 Citrix Farms, 4,000 windows servers. • Managed Global AD estate spanning 63 countries. • Managed Global Symantec SEP infrastructure. • Act as 4th level support and implementation resource to local-IS. • 1 AD forest with 63 Domains. • 4,000 Windows servers. • 40,000 client devices.Finance and Governance: • Internal ITIL and compliance processes. • Licence renewal and maintenance. • Design and work package sign off. • Capex/Opex Justification. • Contractor and vendor management. • Budget setting.
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Infrastructure Manager (Windows Build)Tnt Jun 2012 - Aug 2013AtherstoneFollowing a restructure based on waterfall methodology. I now manage two teams of up to twelve staff, and am accountable for projects in excess of £1 million, with responsibility for the implementation, delivery of infrastructure and development of strategies within the TNT global windows infrastructure of TNT Express ICS Ltd.Key Achievements:• C3 Delivery improvement SIP: Following a series of technical failures in the distribution of software into a highly complex and business critical environment (C3). I instigated managed and led a series of workshops to create a service improvement programme across several teams. The outputs saw a reduced application install foot print from 130 applications down to 5 and also led to improved packaging and coding standards. A spin off from this project saw a 30% reduction in VM compute resources being used by the same infrastructure.Management: • One 3rd level team. Windows Build• Core staff of eight, augmenting up to twelve depending upon demand.• As aboveIT Project Manager:• See Above IT Infrastructure: • See AboveFinance and Governance: • See Above
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Windows Service Delivery ManagerTnt Mar 2010 - Jun 2012Atherstone Noth WarwickshireResponsibility for the implementation, support and maintenance and development of strategies within the TNT global windows infrastructure of TNT Express ICS Ltd.Key Achievements: • Redesign and implementation of CA ITCM r12.5 into global infrastructure, to facilitate server & desktop management along with asset management. • Negotiated with suppliers to achieve a comprehensive training program saving £100k over 3 yearsManagement: • Manage three teams totalling twelve UK based staff. 3rd level implementations, Support and CA ITCM.• Core staff of eight, augmenting up to twelve depending upon demand.• Administration of staff, appraisals, holiday & sickness, objective setting and training plans.• Escalation for crisis, incident and problem management.• Interview and selection process.IT Project Manager:• Accountable for projects in excess of £500 k.• As Above IT Infrastructure: • CA ITCM infrastructure.• As Above Finance and Governance: • As Above
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Windows Support Manager 3Rd LevelTnt Jul 2008 - Mar 2010Atherstone North WarwickshireResponsibility for the support and maintenance of the TNT global Windows infrastructure of TNT Express ICS Ltd.Key Achievements:• Employee of the year 2009. Recognition of service to UK business unit.• Following an organisational restructure that saw the merge of a local UK IT function into a centralised IT company (TNTUK IT into TNT Express ICS Ltd). I was given the role of 3rd level support manager. I successfully led and managed the transition and integration of two 3rd level support teams from different parts of the organisation, with different values, into one centralised and coherent performing team. • Led Service improvements to manage the patching process for 2,000 servers. • Led development of annual VAT testing for internal government infrastructure.Management: • Manage one team of seven UK based staff. • As AboveFinance and Governance: • As Above IT Infrastructure: • As Above
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Technical Infrastructure Team LeaderTnt May 2007 - Jul 2008Atherstone North WarwickshireManaging a team of three analysts I had the responsibility for the design/implementation and maintenance of UK based implementations into UK BU. providing desktop and windows solutions to 4,000 users spread over 60 depots throughout the UK & Ireland.Key Achievements:• Design, Documented, implemented and project managed the delivery of an isolated and government secured infrastructure that resulted in the up lift of 4 million paper records into centralised Archive Services infrastructure.• Designed, Documented, implemented and tested, a bespoke AD and Citrix including a DR solution that resulted in a contract win for Archive Services to store medical records.Management:• Provide technical project resource.• Project management• Managed project budgets ranging from 10k up to 250k for implementations.
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Technical Implementation Team LeaderTnt Feb 2004 - May 2007AterstoneResponsibilities as above.Key Achievements:• Designed, Documented, implemented and supported AD and Citrix infrastructure for Archive services that contributed to the winning of a 25 year government contract for records storage management.
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Desktop Projects Team LeaderTnt Oct 2001 - Feb 2004AtherstoneFollowing a promotion to team leader I relocated to the midlands to further my career within TNT. Responsibilities as above.Key Achievements:* Desgin, implementation and refresh of CREST shares certificates system, implemented into UK, Scotland, Ireland and DR site in London.* Employee of the month - August 2003
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Desktop Support AnalystTnt Nov 1998 - Oct 2001Stubbins ManchesterResponsibility for the support and maintenance of desktops and servers based in northern admistatration offices.• Managed and supported 300 Desktop PC’s and 5 servers for admin office• Provide regional depot support• Reporting to local admin manager and remote Group IT department based in Atherstone.Key Achievements:• Project managed and delivered migration from outlook to Lotus Notes for all users on site, including the coordination of training for all staff on site.
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Desktop Support AnalystAtos-Origin Apr 1997 - Nov 1998Leyland, Lancs• Provide regional Desktop and Server support to several key accounts for Origin UK Ltd -
Tech Support AnalystMarkem Systems Ltd Nov 1991 - Apr 1997Salford,ManchesterAS/400 operatorRPG ProgrammingDesktop supportimplementations
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Prep Gang EngineerJohn Lloyds Ltd Sep 1991 - Nov 1991Heywood, LancsTemporary job after leaving university working for a family business.
Steve Mcginty Skills
Steve Mcginty Education Details
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Holy Cross 6Th Form College BuryComputer Studies -
St Jospeh'S Rc High School, Heywood, LancsHigh School
Frequently Asked Questions about Steve Mcginty
What company does Steve Mcginty work for?
Steve Mcginty works for Wolters Kluwer
What is Steve Mcginty's role at the current company?
Steve Mcginty's current role is Program manager.
What is Steve Mcginty's email address?
Steve Mcginty's email address is st****@****rco.com
What is Steve Mcginty's direct phone number?
Steve Mcginty's direct phone number is +4477950*****
What schools did Steve Mcginty attend?
Steve Mcginty attended Northumbria University, Holy Cross 6th Form College Bury, St Jospeh's Rc High School, Heywood, Lancs.
What skills is Steve Mcginty known for?
Steve Mcginty has skills like Itil, Management, It Service Management, Servers, It Management, Infrastructure, Project Management, Team Management, Service Delivery, Service Management, Leadership, Windows Server.
Who are Steve Mcginty's colleagues?
Steve Mcginty's colleagues are Jace Curran, Karen Rasmussen, Patricia R Lankford, David Renfroe, Priyanka Durugkar, Chayenne Noteboom, Bernadette Dan.
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Steven McGinty
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Steve McGinty
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