Steve Mckelvey

Steve Mckelvey Email and Phone Number

UK and NORDICS Technical Manager @ Katun Corporation
England, United Kingdom
Steve Mckelvey's Location
Greater Cheshire West and Chester Area, United Kingdom
Steve Mckelvey's Contact Details

Steve Mckelvey work email

Steve Mckelvey personal email

n/a
About Steve Mckelvey

Focused in delivering service to customers and sales force Supporting the growth of business and supplying Technical support to sales and customers

Steve Mckelvey's Current Company Details
Katun Corporation

Katun Corporation

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UK and NORDICS Technical Manager
England, United Kingdom
Website:
katun.com
Employees:
420
Steve Mckelvey Work Experience Details
  • Katun Corporation
    Uk And Nordics Technical Manager
    Katun Corporation
    England, United Kingdom
  • Katun Corporation
    Uk & Nordics Technical Manager
    Katun Corporation Sep 2016 - Present
    Aldermaston
    UK Technical Manager for printer and copier products.Technical sales and support for Katun Dealer Fleet Manager.Customer training on MCP and Preventative Maintance provided and basic fault finding Presentations to customers on Katun products.
  • Annodata Ltd
    Area Supervisor
    Annodata Ltd Dec 2003 - Aug 2016
    Manchester, United Kingdom
    Team leader for 18 engineers in northern team working with colour / mono MFD from Canon,Kyocera,Ricoh and smaller manufactures. Trained on Canon Image Pro Wide format printers Liaise with Manufacture support to follow through to conclusion any major issues with equipment, attend regular meetings with manufacture support to update team on technical feedback and new procedures and best working practise.Assist the area manager to provide support to engineers and sales to provide excellent customer focused service delivery, provide cover for Manager whilst on annual leave or busy on other projects.Investigate customer complaints and follow through to conclusion, ensure SLA and KPI targets are maintained and provide reports to support. Ensure engineer stock holdings are accurate and updated as field needs change.Network engineer with fiery and ecopy follow me print experience as well as all software packages to support customer requirements. Train engineers on networking and scanning set up of MFD,s, publish help guides to field engineers to provide quick reference on set up procedures and check list for any problems encountered, Assist area manager in staff management customer reviews staff selection and interview, supporting sales staff in delivering customer satisfaction, dealing with complaints and engineer requests to conclusion.Liasing with all departments to provide a customer focused service delivery.Trained in neopost installs and repair franking machines.
  • Ricoh Uk
    Service Manager
    Ricoh Uk Jun 2003 - Dec 2003
    area manager for north and midlandsManaged area in Bristol and M4 corridor when on 12 month sabbatical Making sure the service team performed and delivered complete customer focused service delivery.Working on colour and mono MFD,s
  • Canon Europe Ltd.
    Senior Engineer
    Canon Europe Ltd. Mar 1988 - Jun 2003
    engineer for north working with a team of 6, also ran the service operation in north Wales when branch first opened delivering service support to sales team

Steve Mckelvey Skills

Managed Print Services Printers Scanners Solution Selling Managed Services Sales Process Document Management Account Management Document Imaging Networking Service Management Direct Sales Management Print Management Service Delivery Sales New Business Development Customer Satisfaction Technical Support B2b Photocopier Digital Printing It Strategy Team Management Voip Customer Support Color Management Troubleshooting Key Account Management Computer Hardware Professional Services Variable Data Printing Team Leadership Ricoh Wide Format Printing Unified Communications Customer Service Sales Management Printer Support Pre Sales Hardware Channel Partners Business Development Sales Operations Change Management Itil

Steve Mckelvey Education Details

  • Kyocera On Line Training
    Kyocera On Line Training
    Itil
  • The Open University
    The Open University
    New Mangers Toolkit (Gb079)
  • Llandrillo Coleage Rhos On Sea
    Llandrillo Coleage Rhos On Sea
    Electrical And Electronics Engineering
  • Birkenhead Technical Collage
    Birkenhead Technical Collage
    Electonics
  • Bebington High School
    Bebington High School
    Electrical And Electronics Engineering

Frequently Asked Questions about Steve Mckelvey

What company does Steve Mckelvey work for?

Steve Mckelvey works for Katun Corporation

What is Steve Mckelvey's role at the current company?

Steve Mckelvey's current role is UK and NORDICS Technical Manager.

What is Steve Mckelvey's email address?

Steve Mckelvey's email address is st****@****tun.com

What schools did Steve Mckelvey attend?

Steve Mckelvey attended Kyocera On Line Training, The Open University, Llandrillo Coleage Rhos On Sea, Birkenhead Technical Collage, Bebington High School.

What are some of Steve Mckelvey's interests?

Steve Mckelvey has interest in Science And Technology, Education, Reading.

What skills is Steve Mckelvey known for?

Steve Mckelvey has skills like Managed Print Services, Printers, Scanners, Solution Selling, Managed Services, Sales Process, Document Management, Account Management, Document Imaging, Networking, Service Management, Direct Sales.

Who are Steve Mckelvey's colleagues?

Steve Mckelvey's colleagues are Markus Zinner, Antonio Martinez Martos, Mark Doering, Carl Sands, Wendy Anderson, Matt Jay, Emmanuel Du Rusquec.

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