· Facilitated the onboarding process for new hires (background checks, obtaining all legal forms, sending new hire swag, and assisting in weekly orientations)· Accurately entered employment and compensation details for approximately 300 new hires into the UKG HRIS system, contributing to the integrity of employee data· Collaborated with payroll and IT department to efficiently process employee promotions and transfers, ensuring timely updates within the HRIS· Managed offboarding protocols, including the revocation of system access, benefits termination, distributing exit interview questionnaires, and facilitating company equipment returns· Line of support for general HR questions and timekeeping system to a workforce of nearly 1,000 employees· Assisted with planning and executing employee appreciation initiatives and events including mass mailings of gifts, food purchase and delivery, decorating, and help creating slideshows· Supported compliance: running background checks, training reports, and assigning harassment training

• Responsible for maintaining in-depth knowledge of many products including: Honda power equipment and parts, Tele-Lite scene lighting, and other first responder tools. • Providing information to our dealer sales reps, purchasing, and end-users so they can make the best choices.• Accurately and efficiently handling time-sensitive issues, ranging from customer inquiries, price quotes, shipping estimates and documentation, to, purchasing, purchase orders, shipments and Bill of Ladings (BOL)• Occasionally help customers troubleshoot equipment and document processes.

• Sourced/screened a high volume of talent (CDL Drivers/Admin/Manufacturing) and provided summaries to HR and management for hiring decisions• Participated in presentations to staff (lunch and learns) and helped social media specialist with graphic design and other projects

• Assisted in the launch of non-exempt recruiting support for Oldcastle Building Envelope’s glass division, a leading supplier of glazing-focused interior and exterior products and services - with a focus on consistent and compliant job postings with an OFCCP focus and auditing candidate dispositions• Posted/maintained all non-exempt roles via Applicant Tracking System (ATS)

• Rose up the ranks to supervisor at this popular, beloved, and busy eatery• Supervised and trained multiple employees in fast-paced environment• Learned and performed multiple aspects of the operation, including handling store closing duties, balancing drawer, preparing for the next day, etc.• Provided exemplary service, resolving multiple customer inquiries and concerns

• Adeptly handled a high volume of inbound calls: service questions, quotes, orders, and customer/employee issues• Assisted new applicants with the employment process/qualifying for work• Built/maintained relationships with key customer accounts via calls & site visits• Provided accurate record keeping/compliance: contact information, employment documents, background checks, and customer bills• Successfully handled billing, A/R, payroll (input time and print checks), and injury reporting/procedures• Traveled to other locations to provide support for managers taking time-off