Steve Henrickson Email & Phone Number

Portland, Or, Us

VetSource develops and delivers innovative technology, pharmacy and business solutions for the veterinary industry. Headquartered in Portland, OR, VetSource also has it's technology center in Tulsa, OK with distribution centers in Harrisburg, PA and Dallas, TX.

Seattle, Wa, Us

Lead a team of 60 people reporting to me including Corporate Finance and Strategic Sourcing (i.e. procurement). Owning the financial planning process and systems- Closely partner with Expedia’s CFO in managing the company’s portfolio of brands and business unit P&L’s, and driving structural improvements across the company- Direct the Global Finance Leadership Team including all the CFO’s and VP+ in the finance organization; including Tax, , Treasury, IR, Audit and Accounting implementing strategy and major cross functional projects. * Active member of Investor Relations and FX / Treasury committees* Actively engaged in numerous major contracts. AWS, MSFT, Telephony, Salesforce, etc. * Rebuilt the Strategic Sourcing Team enhancing the reputation and confidence in the team and expanding team’s influence to bring more contracts into Strategic Sourcing. * Prepare all the Board of Director’s and Investor materials / presentation for the CFO* Created the corporate BI team developing the first ever complete daily score card for trading within Expedia Group. o Allows senior executives to drill into the results dailyo Provides Corporate Finance with improved insight to possible outcomes around monthly and quarterly performance

Seattle, Wa, Us

eCP was created in September 2014 to bring all the “back office” into one group. eCP organization is roughly 3,000 employees with approximately 12,000 call center agents. eCP includes: Call Centers, Data Centers & Cloud, Payments (Credit Card processing), Fraud & Security, Data Platform, ERP systems (Oracle), AP/AR (for consumer & suppliers), and Corporate IT Led a team of 100 people: including FP&A, Compliance, BI, Reporting, Capital tracking, etc. Helped build the executive team, organizational identity, operating rhythm Led the analysis to move from Data Center to the Cloud to prevent the building of an additional data center – multiyear programSolved “critical” items and delivered scale, speed, leverage, and turned it into a true platform that could build and accelerate. Reorganized the unit to make it more streamlinedCreated long-term leverage and scale through multiple programs and process improvements. Migrating to the AWS Cloud, implemented a new Fraud system, invested in technology in Payments, migrated legacy systems that were from acquisitions (Orbitz, Travelocity, etc.) onto the Expedia Group platform, set hard but realistic metrics across eCP, call center tool improvements, and standardization

Seattle, Wa, Us

EAN is the B2B business unit for Expedia. Requested to take a 1-year assignment to help turn around business unit assisting the new president.- Led a team of +50 people from: AP/AR, Risk, FP&A, Reporting, and collections, etc.- Installed the basic infrastructure to understand performance including: Weekly Trading meetings, Product road-map, Technology road-map and identifying strategic partners- Helped define and implement an entirely new strategy focused on diversifying our partner segments (retail, corporate, Online Travel Agent, loyalty): new sales compensation program, new affiliate gross margin sharing program, new Credit program for affiliates, and created a Tech and Product focus to support new strategy- Re-created and implemented Expedia Affiliate Credit (EAC). Program that provides credit to the affiliate partners, so they can continue to do business and reimburse EAN after the hotel stay has happenedo Created credit risk assessment group/processo Worked with insurance companies to obtain coverage in case of defaulto Set-up process around collateral, how to reduce in financial exposure in the event of a default, monitoring, etc.- Implemented Oracle modules to support the AR, AP and collections efforts.

Retained full responsibility of the SVP Corporate Finance position while supporting Hotwire as their CFO- Dramatically exceeded Budget and grew the top-line metrics for the first time since 2012. - Helped the leadership team focus and create a new strategy o With Hotwire based in San Francisco the turn over in general is much higher than most other places and with the poor performance of Hotwire over the years and a new leadership team employee attrition was roughly 33%. Moved the Hotwire Payments & Collection teams to Springfield, MO reducing attrition, providing stability, improving the quality of the team members, and reducing costs significantlyo Did detailed reviews of all the balance sheet accounts and “cleaned-up” accounts. This provided roughly $5m in EBITDA improvements which contributed to roughly 10% of Hotwires EBITDA in 2018

Seattle, Wa, Us

Led two of the largest and highly matrix organization within Expedia interacting with all brands (Expedia.com, Hotels.com, Hotwire, eLong, Egencia, etc.) and functions in multiple geographies. Responsible for Forecasting, Budgeting, Annual Planning and multi-year Strategic Planning. - Managed 23-person team responsible for providing financial services and project portfolio management to Expedia’s GTO (Global Technology & Operations) and GCO (Global Customer Operations) teams. - Supported GTO team consisting of all major development and infrastructure functions consisting of over 2,500 resources and hundreds of individual projects. - Supported GCO offline sales and service operations consisting of internal and 3rd party centers around the globe. - Restructured and re-prioritized the finance teams to better align with our business partners resulting in dramatically improved insight, controls, accuracy, process improvements, and customer service.

Seattle, Wa, Us

Managed ten-person finance team responsible for providing financial services to Expedia’s technology group consisting of all development and infrastructure functions at Expedia. - Implemented numerous processes that have resulted in significant savings. Including asset management, procurement, centralization, ROI/NPV models, project tracking, and reviews.

Seattle, Wa, Us

Managed four-person finance team responsible for providing financial services to Expedia’s shared services functions including Legal, HR, IT Operations, Real Estate, etc. Drove numerous special projects around allocations, real estate strategy, compensation, etc.

Bellevue, Washington, Us

Managed a ten-person accounting team responsible for accounting, revenue sharing, royalty payments/reporting and accounts receivables. Interfaced with external auditors, legal, finance, sales, engineering, and content providers.

Dallas, Tx, Us

Managed Corporate Planning & Analysis team consisting of ten employees. Responsible for the coordination and preparation of the annual budget, monthly forecast for the consolidated and functional Income Statement, Balance Sheet, and Statement of Cash Flow. - Coordinated the Working Capital Improvement initiatives, consisting of Accounts Payable, Accounts Receivable and Inventory teams. Delivered over $300M of cash flow.

Overland Park, Kansas, Us

Senior Finance Manger responsible for the West Region, which included Washington, Oregon, California, Nevada, Colorado, Utah, Arizona, and New Mexico with $1.5 billion in annual revenue. Managed the Business Operations Team consisting of twenty-one employees. Functions included: Budgeting, Forecasting, Reporting, Analysis Accounting, and Commissions. - Designed, created and implemented all the commission and sales incentive programs for the West Region and reduced commission processing time by 20%, while increasing reporting capabilities and customer service satisfaction.