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Currently marketing and measuring Synacor's Cloud ID product as Director of Business Intelligence. Avid programmer with an academic research background and experience in digital marketing, ecommerce, and data science. Interests and experience:• Python, R, Perl, PHP, Javascript and building websites/apps• Google Marketing Platform and Adobe Analytics• Digital advertising, SEO, SEM• A/B testing with Google Optimize, VWO, and other platforms• Ecommerce platforms and affiliate marketing• Advanced Excel, Tableau, and Splunk log analysis
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Director Of Business AnalyticsSynacor Mar 2021 - PresentBuffalo, New York, Us• Reporting, billing, and client data presentations for our Cloud ID identity product• Led rebranding exercise for what became Cloud ID (renaming, logo design)• Managed a designer and marketing manager while building our new website at cloudid.io• Rebranded social media sites, implemented Hubspot lead forms and Google Analytics• Implemented marketing and analytics tools on a D2C offering for our email product (ZimbraCloud) -
Sr. Product Manager, Reporting And AnalyticsSynacor Mar 2013 - Mar 2021Buffalo, New York, Us• Developed reporting as Synacor expanded into advertising, email and identity management• Implemented Google Analytics across our portal product in addition to Adobe Analytics• Built advanced analytics tools for header bidding advertising (Synacor bought Technorati in 2016)• Launched and ran design testing in Adobe Target• Automated Google Ads data analysis (using API) as we rolled out a search program (10M+ searches/mo)• Built dashboards in Excel, Looker Studio, Tableau• Automated data pipelines to ad tools (Staq/Ad-Juster)
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Product Manager, Reporting & AnalyticsSynacor Mar 2008 - Mar 2013Buffalo, New York, Us• Developed and maintained web-based reporting tools for employees and clients.• Ran A/B and multivariate testing projects (using Maxymizer) and user segmentation studies.• Subject matter expert for web analytics.• Led the rollout and training for Omniture (which became Adobe Analytics) across client websites
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Business Intelligence EngineerSynacor Mar 2006 - Mar 2008Buffalo, New York, Us• Built and maintained log/database tools for web portal homepages for cable/telco companies• Analytics and user behavior analysis, supported billing and client reporting
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Adjunct InstructorUniversity At Buffalo Jan 2020 - PresentBuffalo, Ny, Us• Teach a graduate-level course "Web Analytics in Ecommerce" (evenings in spring semester) -
Owner/DeveloperGroundbreak.Com Aug 1998 - Apr 2006• Built and sold multiple software products, including "Ultimate Affiliate", an affiliate program management software package for ecommerce and web hosting sites.• Product and site featured in 'WebTechniques' magazine, 'Revenue' magazine and the book 'Affiliate Selling'.• Designed and built website, handled sales, installation, and support for over 1,000 clients over eight years.• Consulted on many different web development and ecommerce projects• Sold domain in 2021
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Postdoctoral FellowUniversity Of Rochester Jan 2003 - Mar 2006Rochester, Ny, Us• Research on coagulation factor VIII structure and function.• Primary techniques included mass spectrometry and protein purification and characterization methods.• Presented research seminars and posters at scientific meetings.• Developed a web-based mass spectrometry analysis program. -
Graduate Student (Ph.D.)Wake Forest University 1995 - 2002Winston-Salem, Nc, Us• Research on the signal peptidase complex and protein secretion.• Experience with protein expression and purification, tissue culture, HPLC, mass spectrometry, and general molecular biology techniques for both DNA and protein characterization.• Phylogenetic analysis of signal peptidase using bioinformatics tools (chart included in book chapter)• Developed a web-based Laboratory Information Management System (LIMS) used by the protein and DNA core labs
Steve Miles Skills
Steve Miles Education Details
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Virginia TechBiology -
Wake Forest UniversityMolecular Genetics
Frequently Asked Questions about Steve Miles
What company does Steve Miles work for?
Steve Miles works for Synacor
What is Steve Miles's role at the current company?
Steve Miles's current role is Director of Business Analytics.
What is Steve Miles's email address?
Steve Miles's email address is sm****@****cor.com
What is Steve Miles's direct phone number?
Steve Miles's direct phone number is +171636*****
What schools did Steve Miles attend?
Steve Miles attended Virginia Tech, Wake Forest University.
What skills is Steve Miles known for?
Steve Miles has skills like Web Analytics, Analytics, E Commerce, Omniture, Mysql, Google Analytics, Seo, Php, Databases, Web Development, Perl, Sql.
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