Steve Kropp Email & Phone Number

United States

Greater Minneapolis-St. Paul Area

Created and delivered end-to-end operational plans supporting business initiatives in service of the retail employees.o Led team who developed operational plans supporting sales and merchandising initiatives for retail stores.o Defined and developed the go-to-market operational strategies for both Best Buy retail stores and corporate business groups.o Created simple, executable plans for Best Buy retail stores. o Managed retail communications and resolution process, partnering with internal resources to ensure that issues were resolved quickly, and that they were not likely to recur.o Improved corporate efficiency in development of innovative ideas or new processes.

Developed and executed experimental growth opportunities based on industry trends and customer insights while balancing the needs of employees and businesso Developed experiments to test emerging opportunities that can deliver new value drivers for Best Buyo Led execution of multiple experiments in as many as 50 Best Buy stores for the Health Solutions Platform o Established partnerships with vendors in the Health industry to build new business opportunities with Best Buyo Project lead for Health Solutions initiatives and experiments.o Led development of Best Buy’s entrance into the EMR (Electronic Medical Record) transition for Best Buy for Business and Geek Squad.

Developed retail sales strategy for Best Buy’s Computing Departmento Responsible for planning and execution of all Computing initiativeso Supported new product launches, tests and pilot, and marketing campaignso Developed retail strategies that will include sales models, merchandising, trainings & communicationso Partnered with cross functional capability teams to help deliver and sustain project initiativeso Worked with product vendors and internet providers to develop retail training events

Developed retail sales strategies to deliver on key retail profit levelso Computer Accessories, Internet Connections, Performance Service Planso Worked with cross functional capability teams to deliver sales strategies to retail storeso Managed retail communications of corporate initiativeo Managed retail capacity for standard operating procedures

Mn, Wi, Il