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@kpmg.co.uk
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Steve Morgan is listed as I help CIOs transform and optimise their organisations. I build IT Operating Models using ITSM and SIAM frameworks at Syniad IT, based in Rayleigh, England, United Kingdom. AeroLeads shows a work email signal at kpmg.co.uk and a matched LinkedIn profile for Steve Morgan.
Steve Morgan previously worked as Director at Syniad It and Service Integration & Management (SIAM) Special Interest Group (SIG) Chair at Itsmf Uk. Steve Morgan studied at The Park School, Rayleigh.
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I specialise in the assessment, design, build and implementation of IT Operating Models, using frameworks such as Service Management (ITSM) and Service Integration & Management (SIAM), to organisations to optimise their technology teams, improve processes and manage complex multi vendor eco-systems.I've been in the IT Service Management industry for over 30 years. I pride myself on my practical approach to helping IT leaders to solve their challenges. I have worked across all industry sectors, at organisations of varying sizes, where I have brought about sustainable change for my clients.My experience of working with ITIL and Service Management, along with organisational change management approaches, has established my reputation in the industry, where I am regarded as a leader in my field. I have a reputation for bringing about sustainable and practical improvements to IT departments of any size, in any sector.I have real-world experience of design, build and implementation of full SIAM Operating Models, including process design, service provider delivery models, tool selection and integration, governance model design and organisation design and sizing. I also have extensive experience of working with the industry's leading toolsets, including ServiceNow, BMC Remedy and Cherwell.Specialties: IT Strategy, IT Operating Model, IT Service Management, ITIL, Service Integration, SIAM, Service Catalogue, SLAs, OLAs, Change Management, Supplier Management, ITSM Tool Selection, Configuration Management, CMDB, Release Management, Incident Management, Problem Management, ServiceNow
Listed skills include It Service Management, Itil, Service Management, Change Management, and 46 others.
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Rayleigh, Essex, Gb
I am the Director of an independent IT consulting firm, Syniad IT. I specialise in the design, build, implementation and optimisation of IT Operating Models, using Service Integration & Management (SIAM), IT Service Management (ITSM) frameworks. I work with IT leaders to implement transformational change in their IT departments.
Bracknell, Berkshire, Gb
As part of my ongoing activities with the UK IT Service Management Forum, I established the SIAM SIG. This involved planning and running industry events, organising SIG members and developing an approach to the development of SIAM related content.I was recognised for my achievements in this role, by the award of the 2016 Ashley Hanna Contributor of the Year at the annual itSMF awards ceremony
London, Gb
Worked alongside RMG Technology leadership team to design, build and implement Royal Mail's SIAM strategy. Specific responsibilities included:- Development of the target operating model for Service Delivery- Support the tower bidder evaluation process to ensure that bidders understood the future state organisation, and that their bids integrated into the overall SIAM model- Development of a tooling strategy, including Service Management, Software Asset Management and Event Correlation and Analysis toolsets- Management of the Service Management tool selection process, including Requirements Definition, Tool Evaluation and selection of a Systems Integration partner- Management of the Service Management tool implementation, including management of the Systems Integrator- Accountable for the successful implementation of the Service Management tool and alignment with the Target Operating Model and Process model
London, Gb
Leading IT transformational change programmes, working primarily in IT Process design, organisational structure design and implementation
London, Gb
I led KPMG's IT Service Management capability, which involved helping clients optimise their organisation, processes and tools to deliver highly efficient and available IT services.I was responsible for development of marketing collateral, lead generation, sales, engagement management and delivery of engagements for various clients, primarily in the Financial Services sector, but also in other sectors.I was involved in major transformation programmes, designing and implementing operating models based upon service management principles
Chairman of itSMF Service Level Management Special Interest Group.During this time I:- Chaired numerous SLM Special Interest Group events, attended by ~100 SLM industry practitioners- Project Managed the development of the SIG - Was Lead Author and Project Manager for the itSMF publication, Service Level Management: A Practitioner's Guide
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Steve Morgan works for Syniad IT.
Steve Morgan is listed as I help CIOs transform and optimise their organisations. I build IT Operating Models using ITSM and SIAM frameworks at Syniad IT.
AeroLeads has found 1 work email signal at @kpmg.co.uk for Steve Morgan at Syniad IT.
Steve Morgan is based in Rayleigh, England, United Kingdom while working with Syniad IT.
Steve Morgan has worked for Syniad It, Itsmf Uk, Royal Mail, Kpmg Uk, and Itsmf.
You can use AeroLeads to view verified contact signals for Steve Morgan at Syniad IT, including work email, phone, and LinkedIn data when available.
Steve Morgan studied at The Park School, Rayleigh.
Steve Morgan is listed with skills including It Service Management, Itil, Service Management, Change Management, Governance, It Strategy, Service Delivery, and Incident Management.
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