Steven Caputo Email & Phone Number

Cumming, GA, US

• Manages all aspects of operations while driving business development and growth. Manufacturing motorized, retractable screens for the southeast (GA, SC, NC, AL, and TN).
• Devised and proposed the full details of an operating agreement, including hours, resources, financial outlook, and market research.
• Grew the business over the past 5 years with YoY growth at 20-25% each year with projected volume for 2022 at $1.9M.
• Optimized and implemented an ERP software that improved efficiency and accuracy in manufacturing, reduced employee processing during project bidding, and increased productivity in all areas of accounting.
• Collaborated with an engineering firm to design and prototype new products; customized machines to run outside normal range of operations to gain productivity and quality.

Custom Manufacturing and Construction

• Executed the expansion of a local printing company that sold in 2017 to a larger company.
• Managed all aspects of large format print production schedules (including all color) and monitored the overall quality and timeliness of the production of graphic signage.
• Developed full bindery division of manufacturing to compete better locally.
• Forecasted resource needs and allocated assigned resources to assure the completion of established projects within budget and schedule.
• Resolved conflict with satisfactory solutions to ensure client retention.
• Examined orders to determine quantity, stock specifications, colors, and special printing instructions; produced high-quality, printed material within deadlines and with efficiency.

Peachtree Corners, Georgia, US

• Directed, planned, and monitored all daily activities within the bindery department and supervised 20+ personnel, including temporary and seasonal workers.
• Led and directed large projects and daily production meetings; wrote clear and concise instructions and distributed weekly report of priorities to team and management.
• Supervised quality control of finished products based on customer and company standards; analyzed daily density readings from each printer to detect potential quality issues.
• Enhanced productivity by establishing new methods and processes and ensuring proper operation of all equipment.
• Devised and compiled project job jackets that included briefs, schedules, reference materials, specifications, and contractual agreements.
• Analyzed each account for workload quality, complexity, and due dates to predict and prevent future issues.

• Served as the Operations Manager and contact for all in-field service calls, equipment installations, and in-depth operator training on bindery machines.
• Performed complex mechanical alignments and calibration of equipment to ensure quality production, utilizing calipers, micrometers, height gauges, protractors, and ring gauges.
• Developed the business strategy that increased recurring revenue by creating service contracts with existing clients.
• Eliminated downtime by maintaining routine service for bindery equipment for clients.
• Conducted inspections to ensure quality and adherence to customer requirements.
• Aided in the development of specialized fixtures, test equipment, and procedures for failure analysis.

Bachelor Of Business Administration (B.B.A.) Management, Business Administration And Management

Education record