Dynamic and highly-motivated professional with 20+ years of progressive experience in office administration and customer service. Detail-oriented with the ability to meet deadlines by analyzing situations and providing creative solutions. Strong leadership skills while being proficient in completing tasks concurrently and successfully – resolving issues in a confidentiality-sensitive environment. Communicate clearly and effectively with the ability to interact well with the public on issues that require considerable discretion, judgment, and tact. Strong analytical skills coupled with an impressive commitment to excellence and a proven ability to drive office efficiency. Experience in thinking quickly and efficiently to meet challenges head on while adapting to changing priorities. Excellent client and public liaison skills.