Steven Alexander Email & Phone Number

Findlay, Ohio, Us

Process Control Specialist: Honeywell Experion & TDC 3000; Emerson Ovation Power & Water

Charlotte, North Carolina, Us

• System troubleshooting, preventative & corrective maintenance, system configuration & implementation, hardware and software upgrades, power-on support, schematic support, point building, consulting and CL programming. Support of TDC3000 (LCN UCN) / TPS / Experion PKS equipment • Respond and resolve emergency calls and resolve contract customer expectations and requirements• Coordination with customer personnel on troubleshooting activities and issue resolution • Support various projects across Honeywell Process Solutions LOB's • Maintain and troubleshoot Honeywell TDC3000 / TPS and Experion PKS, DCS equipment • Implement and administer TPS & Experion PKS Domains, controllers, switches, peripherals, etc • Support Honeywell FTE, and Microsoft Technologies Support client server architecture • Perform upgrades on both hardware and software • Support and troubleshoot LAN / WAN communications • Assist clients with third party vendor communication to our systems • Administer preventive maintenance on controls systems • Support Power to equipment such as motors, transformers, breakers and relay's • Document electrical and process drawings (P&IDs, Interconnect, Panel, etc.) • Perform audits and baselines of installed systems as a deliverable as well as for migrations and trouble shooting

Houston, Tx, Us

Responsible for maintaining Cyber-Security Compliance of over 500 Core Plant Infrastructure including Third-party(HoneyWell) Domain Controllers, APP Servers, File Servers and workstations. Work includes Information Security Assurance(HP, MS security updates and patching), Installations, maintenance, and upgrades of hardware and software to comply with MOTIVA’s policy of Secured Information Technology. Troubleshooting workstation and server issues researching error codes finding solutions; network and performance monitoring of Process Control servers(PII, App, Domain), workstation(GUS, Engineering, etc) for performance degradation. Build Process Control workstations complying to Shell/Motiva PCD standards for security prior to placing in production environment. Perform backups of Domain controllers, server and workstations for Disaster Recovery/Data Assurance. Create Users and Groups and administer Active Directory to control access to Process Control Domain.

Havertown, Pennsylvania, Us

Provided Desktop/Laptop Service Level Agreement(SLA), Break/Fix, Refresh, Hardware and Software upgrades, Network connectivity/Login support for both Remote(over the phone/remote control) and Local clients at Plant using Remedy Ticketing System. Provided tracking/inventory support for computing hardware and technical reporting to management, escalations, OS builds, and queue management. Break/Fix and Refresh in a 300+ Dell Optiplex and Latitude laptop environment as well as local and remote Software trouble Technician using Remedy SLA Ticketing System.

Provided Desktop/Laptop Service Level Agreement(SLA), Break/Fix, Refresh, Hardware and Software upgrades, Network connectivity/Login support for both Remote(over the phone/remote control) and Local clients at Refinery using Clarify Ticketing System. Provided tracking/inventory support for computing hardware and technical reporting to management.

Coordinated and Supervised the deinstallation and removal of legacy output devices (including printers, fax machines, and copiers) and the installation of new HP output devices in two Bank Of America Corporate Office Buildings in downtown Boston, MA. Designed output device utilization and floor plan based on device volume assessment. Arranged and Conducted all Informational and Project Progress Report meetings for Bank Associates; Ordered, Configured and Installed HP Single and Multifunction Printers. Provided Progress Reports to BOA/HP Management. Supervised Assistants in the Installation and De-installation of output devices. Updated the Bank’s Device Inventory Database

• Responsible for maintenance supervision and upkeep of three residential properties in the Jacksonville area. • Made sure hired vendors performed landscaping, carpentry, facilities cleaning, pool cleaning, electrical, plumbing, and lake maintenance according to Residence Board of Officer’s standards.

• Project Rollout and Desktop Support of all Desktops and Laptops• Rollout projects consisted of staging, installing, migration, and delivery of Desktops and Laptops to users. • Desktops are built using a standard BOA image ghosted onto the machine, connected to the network using Tivoli to create desktop user in Active Directory under correct OU. Then Tivoli ESM Endpoint for specialized software to be pushed onto the new machine using MAC address. • Migration of user data is uploaded onto the network from old machine then downloaded to new machine using an In-house Data Migration Tool to upload to a central data store. • Machine is delivered to user and printer connection as well as testing is performed

A.A.S., Computer Electronics & Robotic Technology

Information Technology Certifications, Comptia And Cisco

Tdc3000; Experion Pks