Steven Allsopp Email & Phone Number

United Kingdom

London, England, United Kingdom

A temporary company leadership role focused on facilitating a successful acquisition and integration process.BFM is a Facilities Management company based in London, UK, working within the Retail, Hospitality, Commercial and Hotel industries.

London, England, United Kingdom

4C Group manages and develops residential properties and hotels in key business districts and leisure hot spots across the UK, Middle East, East Africa and Canada.

United Kingdom

Maternity Cover Role.Klarent Hospitality is a leading hotel investment and management company, operating 30 hotels across the United Kingdom and Ireland under Hilton and Accor brands. As Director of Opertaions, I oversaw the operation of 16 hotels within the company's portfolio, encompassing a diverse range of brands including Hilton Core, Hilton Garden Inn, Hilton Doubletree, and Mercure.

Generator is Europe’s fastest growing boutique accommodation brand located in the most central locations across Europe including Dublin, London, Copenhagen, Hamburg, Berlin, Venice, Barcelona, Paris, Amsterdam, Stockholm, Rome, Madrid, Washington DC and Miami.Freehand Hotels operates four boutique Design hotels across the USA, with locations in Los Angeles, Miami, New York & Chicago.

Uk

Splendid Hospitality Group is one of the UK’s fastest growing privately owned hotel groups. The group boasts a variety of properties across the UK from independents to major brands including IHG, Accor and Hilton.As Managing Director (IHG Portfolio), I oversaw all aspects of the company's IHG hotel portfolio, including operations, commercial strategy, human resources, finance, and development. During my tenure, I spearheaded a strategic restructuring initiative to position the company for future growth.

Denham

The overall business partner of the hotel franchise Owner/Management Company representative, acting as the main contact in their relationship with IHG. Working with each of the owner groups/portfolios, owning the business relationship, providing support, guidance and training on integrating the brand into the hotel, delivering on the Guest and Loyalty Experience and maximising revenue generation from the IHG system. Ensuring the successful entry of new franchise hotels into the system, advising on the latest revenue generation and revenue management practices, ensuring standards are adhered to and that quality and guest satisfaction are properly monitored and corrected, and assist in timely royalty and system fee collection. Advising the company on franchise issues and assist in their resolution where appropriate. A role with significant senior stakeholder interaction, both internally within IHG and externally within the Owner/Management Companies and Investors.

Denham, Uk

The overall business partner of the hotel franchise Owner/Management Company representative, acting as the main contact in their relationship with IHG. Working with each of the owner groups/portfolios, owning the business relationship, providing support, guidance and training on integrating the brand into the hotel, delivering on the Guest and Loyalty Experience and maximising revenue generation from the IHG system. Ensuring the successful entry of new franchise hotels into the system, advising on the latest revenue generation and revenue management practices, ensuring standards are adhered to and that quality and guest satisfaction are properly monitored and corrected, and assist in timely royalty and system fee collection. Advising the company on franchise issues and assist in their resolution where appropriate. A role with significant senior stakeholder interaction, both internally within IHG and externally within the Owner/Management Companies and Investors.

Atlanta, Usa

Based in Atlanta, USA - responsible for driving strategy, new developments and performance enhancements for all Revenue Management and Operational products within IHG's new proprietary Revenue Systems platform, which impacts all channels, regions, customer segments and brands. The Revenue product platform provides the revenue engine for the company and all the hotels and includes the rates and inventory management and distribution for virtually anything that any IHG hotel can offer. The role coordinated amongst revenue management and operational business owners globally and regionally to develop holistic product and business processes for the new revenue systems platform. In the role, I managed the end to end business lifecycle from idea inception through implementation, leveraging training, operators and stakeholders along the way. Lead development and implementation of Revenue Management and Operational ways of working in the future state based on deep understanding of how the business works, incorporating customer insights, markets, competition, and distribution capabilities as well as the new functionality and capabilities IHG will require to compete.

Denham, Uk

Responsible for supporting the Director of Revenue Management UK & Ireland as a number two in command, driving total revenue management performance across the 65 managed hotels through a team of 40 revenue and functional support managers.I ensured the seamless implementation and training of revenue and reservations systems and processes throughout the portfolio. Collaborating closely with the UK and Ireland Commercial and AMEA Revenue Management leadership teams, I received mentorship and development to prepare for a future leadership role. My leadership skills were significantly honed during this period, culminating in guiding the team through a significant organisational transition involving the sale of the 61-hotel LRG managed portfolio.

London, United Kingdom

Directly managing a team of eight Revenue Managers, responsible for Revenue & Pricing Management across the London IHG Managed hotels. The eight hotels combined accounted for 43.0% (£111M) of the total profit contribution of the 65 hotels within the UK&I Managed portfolio.I was seconded into this role for six months during challenging trading conditions in London to re-imbed structure, processes and systems, in order to regain market share and stabilise top line performance.

Denham, Uk

As the Reservations Development Manager, I provided strategic support to the commercial operations of 65 UK and Ireland-based managed hotels. My responsibilities included developing, implementing, and maintaining reservations and group procedures, delivering training to reservations staff, and coaching high-potential team members. I collaborated closely with hotels to ensure adherence to agreed processes and standards and worked with other departments to optimise reservations efficiency. Additionally, I played a key role in recruiting and developing top talent for reservations manager positions, including identifying and nurturing future revenue management leaders.

London, United Kingdom

Responsible for managing the revenue business analytics team, supporting the 65 IHG managed hotels in the UK&I by producing the required business insights and strategic/tactical initiatives to guide the regional leadership teams and overall revenue strategy.

- Support development and delivery of effective pricing to all market segments. Understand the composition of the Hotel’s profitability, and use this to evaluate business from local accounts, groups and all retail products - thereby providing input on future rate setting and negotiation. - Investigate competitor pricing, understands the dynamics of the local market and the demand generators, and effect on RGI thus developing the appropriate strategies to support the delivery of the targets set.- Recommend appropriate actions within the Hotel Strategic team and initiate activity. Includes Business Planning process, market mix strategy, and maintaining strong relationships with Hotel team- Drive and deliver revenue targets for all hotels to support sales with revenue driving/maximising actions. Includes forecasts, product sales, channel delivery, pace, market segments, denials, RevPAR penetration.- Develop and deliver compliance with standard practices. Includes Revenue Meetings, Trading Reviews, IBP, Revenue Audited areas, LIRG, Pricing guidelines.- Ensure high quality, optimal representation of hotels in all distribution channels (CRO, GDS, Web), ensuring tactical activity is presented in a timely, accurate & compliant (e.g. Lowest Internet Rate Guarantee) manner.- Influence Key Stakeholders and communicate key deliverables on a weekly and monthly basis via revenue meetings.