Steven Brown Email & Phone Number

Texas, United States

Denver, Co, Us

Client Partner-Service ConsultantLed the Sales, Technology and Operations for this $80M regional print, digital and marketing solutions company with multi-state businesses in TX, CO, MS, KY and NV. Now leading customer synergy and service solutions with recent acquisition and transition of digital and marekting solutions.• Successfully completed the acquisition of a large printing and promotional products company in Louisville, KY resulting in over $1 million in cost synergy savings and $10 million in new sales pipeline growth. • Revamped sales and marketing to accelerate growth in select industries, specifically Retail and Direct Marketing. • Implemented Lean and Six Sigma quality, safety and manufacturing improvement methodologies across all production facilities.

PrincipalConsult with Fintech, Payments and Printing industry clients on accelerating commercial value with optimal digital solutions. Work with PE firms – as an Independent Sponsor – to identify and vet acquisitions. • Created deal theses tied to unique acquisition goals. • Developed a pipeline of more than 20 printing companies at various stages of evaluation for potential acquisitions.

Coppell, Texas, Us

SVP, US Sales and Marketing Managed the post-acquisition integration of Dunbar’s Sales and Marketing teams. Repositioned the company’s payment strategy; grew the customer base; and developed high-value partnerships within the banking industry. • Achieved record revenue growth to over $1B.• Grew the annual contract value of signed deals by 300%. Instilled a new sales discipline to improve revenue streams and increase sales pipeline by 200%. Signed multi-year agreements with Tier 1 Banks and Major Retailers. Renewed multi-year agreements, achieving more than 20% revenue growth within this customer base.• Launched a “Customer First” initiative aimed to improve NPS scores and overall customer engagement. Decreased client complaints by 50% within six months.• Re-engineered a recently-launched “digitized cash” product by working with operations and customer service teams to increase customer experience and satisfaction. Stabilized product and service performance; retained clients; and grew new product sales by 6X in one year.

Milwaukee, Wisconsin, Us

Partnered with with recently acquired First Data's Sales counterpart to merge the two “Non-bank” sales organizations which included retail stores, quick service restaurants, sporting arenas, health care organizations, gift cards and POS. Concurrently led the combined, newly-formed Output Sales Team responsible for more than $1B in revenue. • Contributed to surpassing M&A revenue and cost reduction goals to achieve $500M in annual revenue synergies and $900M in cost savings. By 2021, the sales team and cross-functional groups were on track to meet its acquisition goals – two years ahead of plan. • Developed a highly-successful plan for “white space” accounts – those not included in the pre-acquisition revenue synergies plan – that contributed to 44% growth in new bookings. Exceeded 2020’s Output Sales forecast by more than $27M despite the prevailing economic and business challenges related to the merger and the COVID pandemic.

Milwaukee, Wisconsin, Us

SVP, Sales for Output and Biller Solutions (2017 – 2019)Managed two high-performance sales teams targeting Tier 2 Banks, Credit Unions and “Non-Bank” entities.Worked with the matrixed organization and the newly-formed Billing Payment Group to drive the GTM “Bundling Strategy” comprised of Output, Biller, Fraud Risk and Check-free Solutions. • Output and Biller Sales teams performed above plan each year – growing annual revenues by more than 25%.• Achieved $125M in new sales from the Bundling Strategy in Year 1. Grew sales to > $350M in Year 2.

Milwaukee, Wisconsin, Us

Led sales team responsible for more than 20% revenue growth in this $500M division which targeted banks and large corporate market segments including Retail, Healthcare, Insurance, Technology and Utilities.

SVP, Sales and Business Development Managed the sales strategy and client portfolio for this PE-backed, on-demand printing company. Implemented Salesforce, digital content creation and data analytic tools. This two-year commitment focused first on immediate sales acceleration, followed by a tactical strategy and executable plan to scale the business. • Increased sales revenue by more than 20% each year. • Introduced multiple, new sales channels and products including an online marketplace solution, school planners, on-demand marketing materials/photo products and print-outsource-management solutions.

Chicago, Illinois, Us

CDS President and CGX EVP International Operations (2008 – 2014) Led the expansion of the industry’s largest digital footprint. Spearheaded CGX International Operations. Identified new global markets and addressed legal, cultural, local hiring and FX among other matters. Created Digital PCS® – an industry-leading, integrated digital production platform – supporting more than 20 global operations. Managed the integration of CGX and RR Donnelley’s international operations. • Built a 100K sq.ft. greenfield production operation in Prague. Formed a JV with Yamagata Corporation to open a new 50K sq.ft. production facility outside of Tokyo. Within one year of the start of operations, Prague posted $25M in revenue with EBITDA of 50% and Japan posted $10M of revenue with EBITDA of 35%.

Chicago, Illinois, Us

President CDS – A Consolidated Graphics Company (CGX) Managed the regional printing company under CGX’s $1B umbrella. Redefined the business model and culture from a traditional offset plant to a high-quality, commercial printer – ultimately one of the largest digital printing companies in the country. Revenue grew from $14M to $115MM. EBITDA grew from <10% to more than 35%. • Awarded all of Apple’s manual printing in 2003. In 2006, earned an exclusive agreement to produce all printed products for iPhoto®. Developed new, patented color control system to achieve color accuracy at 99.8% • Instituted a global Lean Program that certified more than 100 Six Sigma Black Belt associates.