Decisive member of the team ethos, wellness and mental health supporter, provided constructive feedback to peers, and facilitated individual and team improvement.

• Developing unique designs on Canva and Adobe Illustrator, focusing on branding through Instagram posts, t-shirts, and merchandise.• Proficient in social media platforms and scheduling• Event coordination for club meetings, utilizing Microsoft Teams• Creator of the Augustana Brew and Gold Craft Soda (sold at Augustana Football Games)

Significant Achievement of Academic Excellence of Liberal Arts Degree

• Coaches Choice Award 2022• Hold the record in the 1650 Freestyle, part of the 400 free relay record• Inaugural Athlete of Augustana Swimming and Diving

Developed three extremely important skillsProblem Solving and Critical Thinking Skills• Thinking critically to resolve guest's issues without delaying service and diminishing qualityCustomer Service• Actively listening and understanding guest's issues, retaining a positive attitude under pressureCommunication skills• Always improving connections with guests, communicating effectively with guest needs to ensure excellent service

Media content• Developed digital marketing strategies for the largest craft brewery in South Dakota; specializing in PPC campaigns using Google Ads, META Ads, and Amazon Ads.Videography and photography• Enhanced the company's digital presence through content creation including videography and photography, producing unique social media posts that increased overall engagement.Boosted Fernson’s TikTok• Metrics: Follower count (+300%), post views (+158%), profile views (+301%), and shares (1143%) in under 60 days.• Posted 2 of the highest performing Instagram post during September (3,000 views, 16 shares, and 141 likes) and and July (227 likes and 5 comments).Website development• Created responsive templates to improve Fernson’s brand consistency, contributing to increased customer retention and advocacy.