Steven B. Email & Phone Number

Boulder, Co, Us

Mountain View, Ca, Us

Seattle, Wa, Us

Mountain View, Ca, Us

• Strategized, researched, and utilized creative methods to identify and attract the world's top talent in front-end, infrastructure, machine learning, and embedded software engineering across product areas such as Google Ads, YouTube, Search, Geo, Devices and Services, Google Cloud, and Platforms + Ecosystems • Additionally, responsible for hiring Director level HR talent for Google Cloud and Finance

Austin, Texas, Us

• Oversaw 12+ million dollar portfolio with over 260 accounts including notable brands and retailers• YoY average performance of well over 100% in objectives and key results throughout tenure• Awarded 2017 Bazaarvoice “Team of the Year”• Awarded “Client Relations Director of the Quarter” at various spans• Negotiated and closed SaaS contract renewals for commercial and enterprise segments, focusing on our client experience and retention• Led effort to reduce churn and delivering on team metrics• Accurately forecasted to Executive Leadership for NASDAQ• Cross-functionally collaborated on process improvement with Leadership, Sales, Client Success, Legal, Procurement, Engagement, and Finance teams • Sourced and interviewed internal/external candidates for Client Success teams• Subject matter expert in frontline software sales, with a passion for client value and continuous operational improvement• Consultative approach addressing client objections and demonstrating our program value through RFPs, ROI analysis, and health checks• Provided deal structuring that aligns with team goals, and best outcome for clients and company

Addison, Texas, Us

• Successfully managed 100+ tier accounts and mended struggling focus center to exceed budget • Prospecting activities included sales calls, appointments and post-close follow-up activity within assigned territory• Facilitated in-person meetings with key client stakeholders• Coordinated set-up of services/protocols along with customer on-boarding to ensure smooth business transition and implementation• Established open channel communication with Center Leadership Team, comprised of Sales Manager, Operations Director, Medical Director and Therapy Director• Identified key at-risk accounts, understood the clients program challenges and defined what would influence the decision makers retention

Los Angeles, California, Us

• Drove sales and margins• Managed custom business solution projects as well as wholesale business-to-business clients• Created and maintained relationships with key customers, buyers, and prospects• Understood the buying criteria and decision-making process of customers• Sourced leads through research and prospecting • Formulated and defined project scope and objectives• Oversaw project phases, coordinating communication while facilitating decisions through the execution of projects• Product forecasting for inventory and back orders

Warminster, Pa, Us

• Representative for the Northeast and Mid-Atlantic and territories• Generated sales leads, cultivated and grew business relationships with existing customers and potential value added resellers• Followed up with quotes and demo equipment. Performed an active role in product and revenue forecasting, territory planning and client management• Assisted independent representatives, distributors and customers to build the appropriate product configuration to match their needs• Managed multiple software packages to ensure that business opportunities are forecasted, tracked and completed on schedule

Boca Raton, Fl, Us

• Promoted and sold software management solutions for IT security, education technology, enterprise network and help desks• Document management, updated clientele information in databases while developing schedules/timelines for account team• Generated leads through research and prospecting

Southfield, Michigan, Us

• Managed insertion schedules and portfolios of accounts• Compiled production and billing reports• Competitive analysis, document management and clearance requirements• Organized various aspects of an ad campaign• Shadowed creative, media and production departments• Processed print materials for trafficking and developed production schedules with project teams

Bachelor Of Science, Advertising & Public Relations

High School Diploma