Steven Backs Email & Phone Number

Bloomington, Indiana

Bloomington, Indiana, United States (Monroe Reservoir)

During summer months, instructs, guides and certifies that beginning sailors meet ASA requirements, focusing on safe practices, USCG Rules of Navigation, management of a keelboat and handling a crew on all points of sail, including crew overboard recovery.

Bloomington, Indiana, United States

Provides leadership to assigned Software Project Consultant team members; as a player/coach maintains client implementation projects, as appropriate. Enables all projects for assigned SPC team members to meet agreed-upon client requirements and deliver high customer satisfaction and retention, while maximizing opportunities for customer references. Oversees daily activities for assigned SPC team members; assists and guides assigned team members with customer concerns/escalations.

Coordinates all activities related to project implementation of assigned clients, including thorough business needs analysis and consulting with clients on industry best practices, planning implementation tasks with sequencing that provides a smooth transition to a new training management system for the customer. In an agile development environment, identifies product features and works with design/product teams to develop product functionality that aligns with client budgets while respecting the needs of the overall client base. Provides data migration services and/or consultation, conducts user training, develops job aids as needed, trains and supports colleagues with implementations as needed.

Bloomington, Indiana Area

Manage and promote community engagement, planning and partnership development to meet library strategic goals. Consult with area managers and librarians on best practices for meeting the community in new ways. Founding member of Makevention, a community celebration of self-learning and skills building.

Responsible for all aspects of Adult and Teen Services with a staff of over twenty librarians and assistants; mentor and develop staff, align public services and programs with community and library goals.

Raleigh, North Carolina, United States

Mls, Library Science

Ba, Political Science And Government - German Minor