Steven Balicki Email & Phone Number

Massachusetts, United States

Hospitality RecruitersSpecializing in direct placement recruiting for restaurants, hotels, resorts, casinos and other hospitality businesses across the United States. My passion is to match great candidates with the best restaurant and hotel brands for positions including operations, finance, corporate and executive levels. I work with candidates and clients as a true partner, providing extensive support to find the right fit for both sides. Goodwin Recruiting works with over 1,000 of the top national, regional and local hospitality brands. With 20 years in hospitality recruiting we offer a deep pool of active and passive talent to match our client's needs. If you are an employer seeking top-notch talent, or a dedicated professional seeking a new position in your industry — contact me today to learn how I can help or visit our website at: www.goodwinrecruiting.com ABOUT GOODWIN RECRUITING Goodwin Recruiting is a full-service recruiting agency that was founded in hospitality. As we have expanded into various industries, our hospitality and service mentality has remained rooted at our core. Each Goodwin Recruiting partner is an expert in his or her field. We speak your language, we put our core values first, and we establish game-changing partnerships with employers and job seekers alike.

New England

Manage operations of six boarding school campus storesEstablish and maintain relationships with host accountsEvaluate and hire qualified manager candidatesOpened two new storesLiaison between corporate office and store operationsCoach store managers on leadership of their teams, merchandising, inventory management, payrollManage the merchandise inventory 6 bookstore locations per corporate expectationsEstablished and build on relationships with vendors and secured favorable terms for productServe as point of contact for vendors and brokersProficient in data entry and maintenance of detailed reports and databases.Assembled and analyzed sales, expenses, and new business data, developed quarterly marketing reports, and delivered through quarterly analysis reports to upper managementWork with the internal team to identify growth opportunities and minimize down-trending business by each storeProvide assistance, guidance and direction regarding sales patterns and future purchasing philosophies and parametersManage daily, weekly and monthly sales and inventory reporting by store managers

Chicopee, Massachusetts, United States

Held several positions including Kitchen Manager, Bar Manager, promoted to AGM in 2016, promoted to General Manager 2017Worked closely with staff to create a positive team environment, coached department managers to do the same Reconciled P&L and reviewed with OwnersBonused monthly based on sales, labor and guest satisfaction goals. Achieved bonus every month, consistently receiving max bonusPurchasing of food, alcohol, supplies, chemicals, etc within corporate budgetRollout training director, held quarterly training meetings all managers in my instructing them how to execute new menu items and procedures and how to take that information back to their teamsHands on training of new menu items and procedures with team membersRecruited high performing team membersPOS system programming (Mircros/Aloha)Performed routine maintenance and repairs of dining room, bathroom, kitchen and bar equipmentProvided excellent customer service by resolving problems promptly and accurately in a manner that will retain and promote customer loyaltyPerformed food safety and employee safety inspections per corporate and state standardsRoutinely scored over 90% on state and local health inspections

Hartford, Connecticut, United States

Hands on training of new menu items and procedures with team membersPOS system programming (Mircros)Menu item and recipe writingCreated weekly specials balancing items that would wow guests while being cost beneficialEnsured guest satisfaction through personal interactionPurchasing of food, supplies, chemicals, etc within given budgetWorked closely with staff to create a positive team environmentRecruited high performing team membersPerformed food safety and employee safety inspections per corporate and state standardsRoutinely scored over 90% on state and local health inspections

West Springfield, Massachusetts, United States

Started as a cook straight out of culinary school. Quickly garnered attention from executives and was invited to join the corporate training team in 2004. Opened three new locations and administered a major menu overhaul as part of the team. Promoted to Kitchen Manager in 2006 Assisted Corporate Executive Chef writing recipes and testing menu itemsHands on training of new menu items and procedures with team members within my location and neighboring locations as wellPerformed food safety and employee safety inspections per corporate and state standardsRoutinely scored over 90% on state and local health inspectionsPurchasing of food, beverage, supplies, chemicals, etc within corporate budget