Steven Beals Email & Phone Number

Portland, Oregon Area

Beaverton

Portland, Oregon Area

- Adjust staff levels on the fly to keep labor under corporate requirements.- Ensure service steps are consistently met or exceeded.- Control food and bar costs.- Employee training and motivation.- Fast paced bartender.- A focus on customer service and pour costs behind the bar.

Lake Oswego, Oregon

Portland, Oregon Area

- Inbound phone customer service, technical support, and data entry.- Appointed to a team to rewrite internal resources using HTML.- Worked closely with the research department to identify and resolve technical issues.- Consistently exceeded required metrics.

Portland, Oregon Area

- Closing MOD for a high volume Newport Bay mall store in Washington Square.- Managed the bar beverage program including inventory and ordering.- Conducted daily shift meetings - Analyzed labor costs hourly to cut the floor and kitchen efficiently.- Opening Bartender, setting up the bar for the days projected business.

Romanos Macaroni Grill, Portland, Oregon

- Bartender for new store opening. - Promoted to bar lead and then Corporate Developer.- Designed training materials for new hires.- Designed and implemented continuing education for FOH staff.

Education record

Electronic Engineering Technology