Steven Black Email and Phone Number
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Steven Black personal email
If your organization could benefit from a vision-driven, goal-focused Account Manager/Account Executive with a proven history of creating long-term value for an organization from customers, markets, relationships, and partnerships in a challenging marketplace, then you are on the right profile. With a solid background in elevating company’s image, identifying business opportunities, and ensuring YoY financial growth, I believe that my history, professional acumen, and leadership skills will make me an ideal fit for the business development manager position within your company. Furthermore, I will be instrumental in achieving short- and long-term goals. In the past, I have consistently achieved Sales Performance recognition via President’s Club Awards at every career stop, I led Account Team to win major NG911 PSAP Upgrade at major Eastern Seaboard County ($7M Award), I steered Account Team on selling and implementing 25K user implementation at a Northeastern university. I believe, with the proven record of accomplishment I have, I can deliver the same and even better results for your company. In me, you can find a leader who can easily foster a culture of teamwork and promote synergy as well as new ideas for business development process. Looking forward becoming a long-term asset for your organization.
Nuance Communications
View- Website:
- nuance.com
- Employees:
- 4151
- Company phone:
- 0124 415 8000
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Strategic Account ExecutiveNuance CommunicationsAtlanta, Ga, Us
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Senior Strategic Account ManagerMicrosoft Mar 2022 - PresentRedmond, Washington, Us -
Strategic Account ExecutiveNuance Communications Oct 2019 - Jun 2024Burlington, Ma, UsStrategic sales of award winning omni-channel engagement software and professional services to top level enterprise accounts. Manage Top Level Strategic Accounts of SaaS, UCaaS, AI-based Voice & Digital Customer Experience, and Voice Biometrics solutions. Established high-level business relationships with potential clients and existing accounts while demonstrating strong strategic value to customers. Key Accomplishments: Recognized as “Rising Star” for Top newcomer in 2020 Received President’s club award for overachieving goals and quota in 2020, 2022, 2023. 2020, 2021, 2022, 2023, 2024 - Achieved 100% OE/Revenue quotas
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Senior Strategic Account ManagerUnify Dec 2013 - Jul 2019Munich, Bavaria, DeI joined the company as a Senior Strategic Account Manager, for the role, I manage strategic accounts of unified communications, cloud applications, and contact center solutions while establishing business relationships with potential clients and demonstrating strong company image. I measure upselling, cross-selling, customer relationship management, customer experience, and brand engagement through account penetration. I adopt and implement best account retention practices to reduce customer defections and create maximum opportunities for repeat business. Following are my notable accomplishments during the tenure:• Recognized for selling $20M+ in orders.• Received President’s club award for overachieving goals and quota in 2015 and 2017.• 2015-2018 100% Club for achieving OE/Revenue quotas.• Commended for consistently exceeding quota by 20% per year -
Senior Strategic Account ManagerArrow S3 (Formerly Shared Technologies) Oct 2004 - Dec 2013As a Senior Strategic Account Manager, I directed sales of telecommunications software and hardware, including PBXs, data routers/hubs/switches, and contact center solutions at national and regional level. I delivered robust support in structuring organization-wide processes for strategic account support. I managed client escalation process by inquiring issues and ensured high availability and responsiveness to provide resolutions on time. I was constantly commended for my exceptional performance and for that I have received President’s Club award for exceeding quota in 2005-2008 and 2010-2012.
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Director Of Sales & Senior Strategic Account ManagerNextiraone/Williams Communications Solutions Oct 1997 - Oct 2004I established strategic, short- and long-term goals for clients and project teams. I led a cross-functional team of 12 accounts executives, support staff, and regional sales force for achievement of set sales objectives. I built the sales force practice by continuously looking for opportunities for current and future clients grow revenue streams. I conducted organizational reviews to identify strengths and weaknesses and evaluate operational effectiveness.As Senior Strategic Account Manager, managed strategic accounts of unified communications, cloud applications, and contact center solutions and utilized business relationships with potential clients in order to drive revenue for telecommunications (both voice & data) solutions for large, national companies by providing end to end solutions to meet customer needs.I was lauded for performance and was awarded with President Club award from 1999-2003 and Platinum Club award in 2002.
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Account ExecutiveMilner Voice & Data 1994 - 1997
Steven Black Skills
Steven Black Education Details
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Georgia State UniversityGeneral -
Florida State University
Frequently Asked Questions about Steven Black
What company does Steven Black work for?
Steven Black works for Nuance Communications
What is Steven Black's role at the current company?
Steven Black's current role is Strategic Account Executive.
What is Steven Black's email address?
Steven Black's email address is sn****@****ast.net
What schools did Steven Black attend?
Steven Black attended Georgia State University, Florida State University.
What are some of Steven Black's interests?
Steven Black has interest in Football, Exercise, Sweepstakes, Nascar, Home Improvement, Reading, Gourmet Cooking, Sports, Watching Auto Racing, Watching Basketball.
What skills is Steven Black known for?
Steven Black has skills like Account Management, Telecommunications, Avaya, Cisco Technologies, Selling, Managed Services, Voip, Telephony, Solution Selling, Unified Communications, Sip Trunking, Video Conferencing.
Who are Steven Black's colleagues?
Steven Black's colleagues are Gábor Csáki, Crystal Buhl, Suzzane Prasad, Lynette Calabro, Kiya Dixon, Praveen B., Tom Hrkach.
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