Steven Bowness Email & Phone Number

Leicester, England, United Kingdom

Leicester, England, United Kingdom

Leicester, England, United Kingdom

• Created and designed a B2C Shopify website for Central Polycarbonates, a division of the company.• Assisted with the creation of a B2B Magento site for Central Engineering Plastics, another division of Central Building Plastics.• Collaborated with the team at Numagoo when creating Google PPC campaigns for the site.• Worked with our consultant at FirstFound Digital to improve the SEO of our site, which pushed us into the first page of results for most of our targeted keywords.• Managed and monitored our social media channels (Facebook, Twitter, Instagram) with Hootsuite.• Created content for our social media pages and websites using Adobe Photoshop, Premiere Pro, Canva.• Used Google Analytics, Hotjar, and Semrush to perform SEO analysis and monitor web analytics.• Created marketing emails and newsletters with Mailchimp to notify subscribers of sales, new products and general updates.

Leicester, England, United Kingdom

• Created and designed a B2C Shopify website for Central Polycarbonates, a division of the company, and achieved a total revenue of £30,000+ over around 12 months.• Assisted with the creation of a B2B Magento site for Central Engineering Plastics, another division of Central Building Plastics.• Collaborated with our team at Numagoo when creating Google PPC campaigns for the site, this produced a ROAS of around 6:1.• Worked with our consultant at FirstFound Digital to improve the SEO of our site, which pushed us into the first page of results for most of our targeted keywords.• Managed and monitored our social media channels (Facebook, Twitter, Instagram) with Hootsuite.• Created content for our social media pages and websites using Adobe Photoshop, Premiere Pro, Canva.• Used Google Analytics, Hotjar, and Semrush to perform SEO analysis and monitor web analytics.• Created marketing emails and newsletters with Mailchimp to notify subscribers of sales, new products and general updates.

Leicestershire, England, United Kingdom

• Created and submitted reports detailing my experience with the companies.• Interacted with employees in order to note their behaviour/customer service for the purpose of improving the shoppers’ experience.• Inspecting the shops/bars environment to detect possible concerns and areas for improvement.

Leicestershire, England, United Kingdom

• Worked in collaboration with garden designers to ensure clients’ expectations were met.• Helped lower the cost of materials by recommending companies that charged less without sacrificing quality.• Attracted more clients to the business by creating a Facebook page to showcase our services.

Leicester, England, United Kingdom

• Consistently met daily/weekly/monthly targets whilst assisting customers by phone and email.• Resolved cases to a high standard and communicated with customers in a helpful manner with my knowledge of company products and services.• Utilised the digital tools available to me when assisting customers and investigating complaints such as CRM systems, booking information systems.

Leicester, England, United Kingdom

• Consistently met daily/weekly/monthly targets whilst assisting customers by phone and email.• Resolved cases to a high standard and communicated with customers in a helpful manner with my knowledge of company products and services.• Utilised the digital tools available to me when assisting customers and investigating complaints such as CRM systems, booking information systems.

Leicestershire, England, United Kingdom

• Worked in collaboration with garden designers to ensure clients’ expectations were met.• Helped lower the cost of materials by recommending companies that charged less without sacrificing quality.• Attracted more clients to the business by creating a Facebook page to showcase our services.