Steven Budhu Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Stamford, Ct, Us

- Provides day-to-day organization and execution of in-person and virtual events for WWE staff, including interfacing with third-party vendors and partners.- Worked closely with executive and administrative assistants to schedule and accommodate meeting room.- Collaborate with the rest of the Executive Support and Audio-Visual services team to ensure meeting room and virtual event demands are met.- Responsible for communication with event organizers to gather important technical details.- Work collaboratively with Infrastructure Services and Workplace Technology teams to provide support for A/V and VTC technologies.- Provide white-glove support to executive leadership.- Ensure that A/V and client Hardware and Software Asset processes are followed.- Manage user account and Active Directory database integrity.- Ensure that relevant help documentation is available.- Ensure the presentation and safety of the room technology is maintained.- Troubleshoot and resolve system hardware and software incidents.- Participate in moves, enhancements, and changes as they relate to the WWE technology

Stamford, Ct, Us

- Provides technical support to 1000+ Corporate employees both onsite and remotely.- Install, upgrade, support and troubleshoot Windows and Mac OS, authorize desktop/laptop applications, hardware, and peripheral equipment.- Provide desk-side support for laptop, desktop computer and mobile devices.- Install Windows and MAC operating systems and configure mobile devices and workstations.- Perform remote troubleshooting and using remote tools such as Desktop Central.- Proficient apps such Google Workspace, Okta, JAMF, Intune, Duo Mobile, AWS and Slack for provisioning and troubleshooting- Deliver White Glove Service when deploying new laptops to new hires. And perform onboarding services.- Serve as point of contact for VP/Executives and Assistants.- Understand and comply with all departmental policies and procedures for an incident, request, change, or issue.- Experience with Active Directory, and Azure AD- Proficient in ServiceNow, Jira, Zendesk for ticketing systems.

Santa Monica, Ca, Us

- Provides technical support to corporate employees (2000+ and growing)- Install, upgrade, support and troubleshoot Windows and Mac OS, authorized desktop/laptop applications, hardware, and peripheral equipment- Provided desk-side support for laptop, desktop computer and mobile devices- Installed Windows and MAC operating systems- Configure mobile and workstation for daily and remote use- Configure mobile device for business needs- Proficient in remote troubleshooting and using remote tools such as remote desktop, zoom, and Bomgar cloud.- Knowledgeable in apps such GSuite, Okta, Jamf, Inture, and Slack for provisioning and troubleshooting- Experience with performing White Glove Service when deploying new laptops to new hires.- Serve as VP/Executives point of contact- Understand and comply with all departmental policies and procedures for an incident, request, change, problem and system

Jamaica, Ny, Us

- Install, upgrade, support and troubleshoot Windows and MAC OS, authorized desktop applications, hardware, and peripheral equipment- Provided desk-side support for laptop, desktop computer and mobile devices- Deploy and configure Windows and MAC devices- Configure mobile and workstation for daily and remote use- Configure mobile device for business needs- Execute SQL queries on system database; analyze application logs, troubleshoot and resolve technical issues. - Provide technical and customer support via phone, emails and onsite for the NYRA websites and its 5,000+ users.- Manage Active Directory; reset passwords and unlock user accounts.- Provide desktop support for Windows and Mac OS, and troubleshoot networking issues relating to ADW (Advance Deposit Wagering) system.- Configure virtual machines using VMWare Workstation to assist with testing and troubleshooting.