Working with NSW Government agencies delivering fit for purpose technologies in the IoT, LoRAWAN, Starlink satellite, SDWAN and voice over satellite for remote working. Bid Management and working to improve teams to excel in though leadership and client engagement.Technology consultation for transport, NPWS, essential services departments and legal firms.

We have a lot to offer at JB HiFi Business and a wide range of capability catering to the Mid Market and Enterprise sectors. My specific role has a range of exposure.Essentially a combination role of being adaptable between Presales, Business Development, and Account manager. I am currently running sales engagement using Miller – Heiman methodology to develop the account managers in the techniques of account scoping and detailing, in pursuit of opportunities. A lot of the activities align with the following copied requirements.Responsible for acquisition and growth of opportunities with the account manager community to achieve revenue and profit targets.Develop and co-ordinate the execution of business plans in conjunction with marketing, engineering and sales stakeholders, to prospect, enable/educate and develop pipeline within account manager community to meet financial goals.Create and maintain stakeholder relationships within multiple layers of channel partner organisation (Executive, Sales, Technical, Procurement).Promote and drive deal registration across partners on a large range of vendor offerings including Cisco, Meraki, HP, Checkpoint.Utilize existing relationships within vendor to leverage new business opportunities.Develop and deliver sales strategies specific to channel partners’ business objectives with support of marketing stakeholders, leveraging relevant promotions and sales initiatives.Establish and develop a business relationship with vendors.Ensure activity and sales performance is recorded and reported to internal stake holders and vendors.

.Retaining and growing customer accounts, including increased commitment in UTS products..Developing and leveraging customer relationships to improve customer retention..Managing the renewal process and negotiating multi-variable contracts..Increasing customer retention by conducting regular check-in calls for tactical items and performing quarterly health checks for strategic reviews..Identifying areas for growth within the account upon renewal and partner with appropriate internal teams to progress..Tracking accounts to identify churn risk, communicate to management and work proactively to eliminate that risk..Monitoring, analysing and interpreting trends in customer consumption at every stage of the customer journey and report back to business..Delivering business reviews for low adopting customers who require a 1:1 engagement..Be the principal point of contact for key customers and leverage the internal organisation to meet the needs of your customers.www.utstek.com.au

We take a flexible approach to IT support and services, enabling our clients to extend their productivity, quality of service and innovation, while simultaneously reducing costs.We work with both large enterprises and small businesses to assist with the management of IT resources, support end users and identify issues before they impact the business.• Successfully performing technology scoping for new clients by understanding and researching business processes identification• At the NSW Fire and Rescue there were non-advocates who had real concerns and doubts about reliability of technology modernisation in their departments. I successfully overcame their fears and introduced future proofing multiplatform integration• Strategically performing pre-sales solution development to find the most optimal result for the client• Leading a dynamic team of four people which included a Technology Architect, Project Manager, Voice Integration and a Business Support Manager• Running and executing design thinking engagements• Applying and designing technical and business road mapping• Creating commercial development and insights for the client• Understanding thoroughly with the client’s needs and developing contract development • Working closely with the customer to grow, service and retain revenues • Identifying new business opportunities by creating strong business relationships that can benefit both parties• Ensuring that the Key Performance Indicators are met by driving sales, revenue, earnings before interest and network attached storage growth• Being a loyal and trustworthy advocate for the customer• Deliver Proof of concept and demonstrations to meet the scope and functionality to ensure that all success criteria are delivered, and product differentiators are included• Improving customer experience through feedback and coaching to all internal stakeholders

Leading a dynamic team of technical consultants to provide industry leading solutions for cloud, UC, video, and telecommunications, servicing the State and Federal Government bodies, as well as the not for profit (social enterprises) areas. This is also about helping clients with the "fit for purpose" technologies and strategies to make their businesses run as smoothly as possible.• Lead and delegated successfully a team of technical consultants which provided industry leading solutions for Cloud, Unified Communications, Video and telecommunications for State and Federal Government bodies and the not for profit areas• Worked successfully with clients on service and technology architecture and design of complex information and communications technology solutions• Developed and executed roadmaps and technology strategy around WAN, Cloud, Voice and Video technologies.• Identified successfully business opportunities where Telstra technology and service capabilities could add value in addressing customer business challenges and issues• Liaised with Corporate Chief Executive Officers, General Management, Chief Information Officers and Chief Finance officers about the business opportunities that Telstra could gain with relevant new clients• Successfully ran a national team multidomain specialist across NSW, QLD and WA government portfolios• Created contract and commercial development for customers• Developed technical and business road mapsThe team look at education, enforcement, health, emergency services, and aged and community care.

Communications Consultant - New Business Initiatives. Now speaking fluent TOGAF 9.1This is a self styled role where proactive thinking is a way of life. This requires thinking agility and thought leadership for customer consultancy.• Investigated, researched and implementing business development solutions in Aged Care, Community care and Disability care• Developed product integration for existing customer base and focused on private education and public health sectors• Performed Account Management duties for the private education sector• Developed and provided product integration for existing customer base• Introduced disruptive engagement models and products on a national level• Created contract and commercial development for customers• Developed technical and business road maps

• In a national team of multidomain specialist across NSW, QLD and WA government portfolios• Created contract and commercial development for customers• Developed technical and business road maps• Created strategies that would provide the correct and optimal solution, create the right teams and deliver the solutions to large customer based and at the same time maintaining the strategic focus• Demonstrated the value and solutions to customers • Successfully influenced and impacted internal and external stakeholders by utilising a strong business acumen, success orientation and developed great interpersonal communication• Sold solutions to clients that required solutions sets• Developed and refined strategies and techniques for seeking new business

• Created strong business relationships with large corporate clients• Provided commercial and contract development solutions • Executed successfully a win back speciality to retrieve old clients back• Created technical and business road mapping for clients• Developed networking solutions for clients• Was the Relationship manager for the large corporate clients• Developed product integration for existing customers