Steven Webb Email and Phone Number
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Collaborative leader, project manager and service architect with unique blend of systems, service, and delivery skills; extensive experience in operations and information systems development in financial and non-financial environments; and proven ability to think strategically and act tactically. Demonstrated accomplishments in legacy system and manual process reengineering, developing long-term software solutions, and communicating with all levels of business and technical staff. Areas of expertise include:Creative Problem Solving | Communication & Information Management | Global Corporation LeadershipBudget Management | Program Leadership | End-to-End Life Cycle Management | Team BuildingYou can reach me at: webbsteven12@gmail.com
Savilinx
View- Website:
- savilinx.com
- Employees:
- 611
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Senior Project Manager, Technical LeadSavilinxPortland, Me, Us
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Technical PmVersant Power Jan 2024 - PresentBangor, Us -
Senior Project Manager, Technical LeadSavilinx Jul 2021 - May 2024Brunswick, Maine, UsCRM Implementation
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Manager, Incident And Release ManagementWex Sep 2019 - Jun 2021Portland, Maine, Us• Managed the Incident and Release Management teams with focus on increasing the technical operations through automation and/or process optimization.• Delivered against Corporate Payments strategic goals and ensure KPIs are met annually.• Defined and authored Incident Response Plan and Release Management process and roll-out to all Corporate Payment platforms.• Integrated M&A (Noventis), WEX acquisition into the Incident and Release processes.• Translated technical language into business terms and collaborated with Relationship and Account Managers to optimize their customer experiences with Incident and Release.• Managed Corporate change calendar across all WEX Corporate Payments and Data Center deployments • Coached and mentored new technical professionals at all levels of the organization. -
Senior Manager - RbaBaker Newman Noyes 2018 - 2019Portland, Maine, Us• Provided clients with professional services that included project management, all aspects of data management, governance, process redesign, system selection and implementation.• Reviewed and defined the current state of data, flows and quality in order to establish a working baseline. • Selected systems for clients that drove requirements for making smart technology investments.• Managed the solution integration and relationship between the client and vendor(s).• Provided timely feedback and learning on project shortfalls, while identifying steps to reduce or eliminate future project risks. -
Enterprise Principal Service ArchitectDimension Data 2015 - 2018Bryanston, Johannesburg, Za• Represented service community in strategic account planning for key global clients. Led definition of scope of work, service costing models and analysis of RFP / RFIs for multi-tower $1-50M global pursuits.• Analyzed and identified solution delivery risks, creating and executing mitigation strategies.• Drove internal efficiencies by developing standard tools and processes for regional review and adoption.• Presented detailed service solutions as Group Enterprise Service representative at client workshops.• Standardized roadmaps, processes, and milestones for global client engagements, including transition and transformation planning, and providing global client with single-service experience worldwide. -
Head, Delivery, Consumer Packaged Goods, Global Commerce And Global Pharmaceutical SectorsBt Global Services 2010 - 2015London, Gb• Designed service architecture to deliver system and tools for global complex multinational IT Network Service solutions.• Assumed lead role for solution and service issues during customer contract negotiations; met client requirements by providing thought leadership and guidance to bid team members engaged in negotiations.• Managed and synchronized in-life governance for change management, platform, and major program transformations, minimizing potential impact and service risk to customer.• Built robust project management team of 15 employees and offshore contractors that scoped, planned, and managed high-volume and complex project work for $50M+ service contracts. -
Head, Release ManagementBt Global Services 2007 - 2010London, Gb• Provided planning and transition leadership for new business and in-life contract delivery management. Managed complex, global strategic programs, including customer transformation, introduction of ITIL best practice into BT operations centers, service delivery automation, and product introduction.• Established governance model for Global Customer Service Organization (GCSO) release management, reducing UAT and production release delays by 20%+.• Led service components for largest technical migration in BT history, delivering for GCSO upgrade and data center relocations from U.S. to UK, which future-proofed BT’s incident / trouble ticketing and inventory systems.• Delivered largest global multi-towered service with follow-the-sun model for “Walk-in-Take-Over” $500M+ contract in partnership with Hewlett Packard.• Ensured systems and network features were delivered per contract and to commitment dates for large multinational accounts.
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Head Of System Evolution, Advanced Engineering, Bt DesignBt Global Services 2005 - 2007London, GbProvided single-source accountability to Chief Technology Officer for Global Service and Network organizations (BT Group) and served as lead interface into Group CIO and IT program verticals.• Accounted for definition and delivery of specific systems innovations for benefit of GS service portfolio, delivering whole life cycle technical solutions by focusing on strategic investment, governance, and risk mitigation in specific technology systems and / or networks.• Delivered revenue or cost- reduction targets by analyzing feasibility and strategic fit of high-level projects aligned with target system architecture, including evolution plans, technical architecture, and new propositions for specific networks and technologies.• Saved $16M in annual operating costs for $6M capital investment while enabling network convergence by authoring voice evolution strategy.• Authored OSS Ethernet evolution strategy, facilitating network deployment and convergence of Ethernet capability RoW. • Defined global mediation requirements for optimizing system performance, ensuring data quality, monitoring system security, testing system integration, and developing user training. Prior position held:
Steven Webb Skills
Steven Webb Education Details
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University Of MarylandManagement Information Systems And Services -
The Wharton SchoolData Analytics - From Data To Insight
Frequently Asked Questions about Steven Webb
What company does Steven Webb work for?
Steven Webb works for Savilinx
What is Steven Webb's role at the current company?
Steven Webb's current role is Senior Project Manager, Technical Lead.
What is Steven Webb's email address?
Steven Webb's email address is sw****@****inx.com
What is Steven Webb's direct phone number?
Steven Webb's direct phone number is +120796*****
What schools did Steven Webb attend?
Steven Webb attended University Of Maryland, The Wharton School.
What skills is Steven Webb known for?
Steven Webb has skills like It Strategy, Stakeholder Management, Business Transformation, Release Management, Pmo, Data Center, It Outsourcing, Itil, Network Design, Incident Management, Telecommunications, Resource Management.
Who are Steven Webb's colleagues?
Steven Webb's colleagues are Marie Pennell, Mya Sandifer, Lakeshia Davis, Aziah Vazquez, Antorine Henderson, Karen Hughes, Lacretia George.
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