Steven Case Email & Phone Number

Raleigh, Nc, Us

Raleigh, Nc, Us

Richmond, Virginia, Us

Lakewood, Co, Us

• Enterprise Cloud Infrastructure Administration ◦ Highly available cloud infrastructure monitoring, and issue response ◦ ArcGIS enterprise server and portal cloud infrastructure integration, deployment, and process automations ◦ Proprietary enterprise software cloud implementations, maintenance, migrations, and upgrades ◦ Jira Service Management platform configuration, and administration ◦ Confluence platform configuration, and administration ◦ IT policy management, and administration ◦ SOC 2 compliance review, monitoring, and maintenance • Internal Initiatives ◦ AWS enterprise “well architected” cloud architecture design, review, proof of concept, and deployment ◦ Disaster Recovery System design, integration, review, deployment, and testing ◦ Jira support system design, development, and migration ◦ Testing framework design, development, and proof of conceptAmazon Web Services | Atlassian software (Jira Service Management, Confluence) | Python | ArcGIS Python API | Visual Studio/VS code | Data Dog | Cronitor | Pagerduty | Locust | Vanta

Lakewood, Co, Us

• Enterprise Customer Support ◦ Customer support triage ◦ Issue identification ◦ Solution resource allocation ◦ Resolution tracking and issue closure • Internal Initiatives ◦ Customer support system design, review, deployment ◦ Customer support process updates and efficiency improvementsFreshdesk, python, ArcGIS Enterprise | Microsoft SQL Server/Oracle/Postgres/sqlite | Azure DevOps | Visual Studio/VS code | Atlassian (Jira Service Management)

Lakewood, Co, Us

• Utility industry enterprise GIS software implementation ◦ Project planning – scheduling, scope of work, cost estimation ◦ Project design – requirements gathering, solution design documentation, client systems integration documentation ◦ Project build process – software implementation, integration, development ◦ Project testing – functional, system integration, end to end, user acceptance ◦ Project deployment – production environment go-live, hyper-care, support hand-off ◦ Custom service-ware development • Internal Initiatives ◦ Scrum process development, execution ◦ Case studies, customer retention strategies, product enhancement pipelining Python | ArcGIS Enterprise | Microsoft SQL Server/Oracle/Postgres/sqlite | Azure DevOps | C# | Visual Studio/VS Code

Roseville, Minnesota, Us

• GIS analysis, mobile/web application development, deployment, production, and QA/QC testing and on-site client coordination and collaboration• Utilization/creation of geospatial platforms leveraging mobile and web applications to meet client needs, geospatial backend architecture for platform support• Client data capture via mobile application platform, followed by data manipulation/analysis utilizing ArcGIS enterprise services for further client mapping and reportingPython | ArcGIS enterprise (Server/Portal, AppStudio, WebappBuilder, ArcPro, ModelBuilder) | QML | Javascript

• Support for multiple projects including: Community Wildfire Protection Plans, an NC wildfire risk assessment web application, a web-based forest change detection system, a forestry preharvest planning tool, and the Atlantic longleaf pine initiative• Historical Geospatial asset dataset digitization, aggregation and curation with existing geospatial asset datasetsArcGIS | Python

• Developing a website and companion mobile application for use by consumers to locate and get directions to favorite food truck operators in the RTP area• Consumer/market/competitor research• Technical advisor acquisition• Minimum viable product assessment and requirements • Development path and methodology• Technology/Server stack assessment• Available resource assessment• Backlog developmentJava | HTML 5 | CSS 3 | Javascript | jQuery | Bootstrap | Agile development | Responsive Web Design

Broomfield, Co, Us

• Handled client and supplementary data location (from disparate sources of varying quality), acquisition, and integration (requiring extensive curation in some cases)• Responsible for spatial data integration with existing data assets using Microsoft SQL server and ArcGIS • Developed and established best practice methods for enterprise level, client-facing geospatial data use and curation• Contributed to company level decisions on GIS analyses, geospatial data development and implementation• Developed multiple geospatial data format scripting processes using Python and Microsoft SQLAgile development | ArcMap | Microsoft SQL Server | Python | R (programming) | MS Excel | MS Access

Charlotte, Nc, Us

• Developed solar irradiation models for selected public and private sector sites• Ensured interoperability between ArcGIS and AutoCAD software for LEED-certified projects• Collaborated with State/County GIS departments for project data acquisition and feedback• Managed local database files and information as system administratorArcMap | GRASS GIS | AutoCAD

• Used GIS software to both update existing and develop new state park maps for public consumption. • Imported GPS-based data logs using Garmin software for digital usage• Improved proficiency in map processing and editing• Developed geo-referenced PDF integration for use with mobile mapping and navigation applicationsArcMap

Master'S Degree, Geospatial Information Science And Technology

Bachelor Of Science, Biochemistry