Steven Castle Email and Phone Number

• Designed sales materials, presentation slide decks, and deck templates; customized existing marketing materials and templates for individual pitches • Aggregated, wrote, and designed needed information for bid proposals and bids• Collaborated with C-suite stakeholders, synthesizing ambiguous feedback to drive desired executive results • Oversaw internal marketing and new hire materials inventory management – monitoring materials levels, designing and reordering, distributing materials to employees in five regional offices• Established and monitored digital footprints – Google Analytics 4.0 on main site, creating/monitoring Google, Bing, and Yelp accounts for multiple office locations• Assisted in designing and tending booths at conferences and trade shows

• Supervised and coordinated the most efficient unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of quality• Conducted regular cycle counting, auditing, and management of roughly $2M worth of telecommunications equipment, while ensuring inbound and outbound shipments are accurate and free of damage• Implemented organizational improvements which vastly increased operational efficiency, decreasing cycle count time by more than 80%, even while inventory capacity doubled• Worked with the accounting department to ensure timely payments, and fleet management (including maintenance and registration schedules) for more than a dozen company vehicles• Managed and resolved inventory issues using inventory management software systems• Presented inventory reports and statistics to relevant managers on a regular basis

• Created high volumes of B2C content for healthcare and commercial clients to engage customers, promote products/services, and accomplish client goals with brand-forward content on a variety of platforms• Utilized SEO and SEM best practices when writing content including websites, landing pages and evergreen content• Copy edited completed client websites and written products for technical and content accuracy, as well as HIPAA and ADA compliance• Assessed websites for broken links and visual adaptability across platforms, and made notes to developers for fixes• Owned content across development and design teams and other copywriters to ensure quality product• Excelled at turning industry-specific jargon into clear, concise, engaging consumer copy• Assisted with business development through projecting copywriting project timelines and hours• Maintained a strong command of novel scientific concepts in a rapidly changing landscape while prioritizing and managing multiple projects simultaneously

• Created course syllabi, lesson plans, and writing assignments for 30-student creative writing sections based on university and departmental standards• Prepared and initiated classroom-wide discussions that contributed to a climate where students were actively engaged in meaningful learning experiences• Provided tutorial assistance and academic advising for all students when needed• Integrated established, and emerging, teaching and learning strategies into the classroom and student interactions• Provided individualized and timely feedback on student assessments• Actively engaged in individual, or small group, tutoring, and remediation using synchronous and asynchronous tools

Worked in the on-campus writing center, helping undergraduate and graduate students on writing projects and essays. Collaborated with students, helped generate ideas, and gave advice on form, content and citation style.

Fielded computer-related questions and complaints from customers; diagnosed, repaired and logged customers’ technical issues; oversaw daily customer shipments to and from regional repair center (for off-site cases); consulted for store-related technical questions and problems.

Researched, wrote and edited articles based on assigned topics from editorial staff. Used constructive criticism to sculpt targeted articles of public interest.

Edited international career advice articles for grammar, syntax, tone and style, and coordinated with leadership team to deliver edited and marked articles on deadline for online publication.