Steven Cera

Steven Cera Email and Phone Number

Sr. System Administrator at Cox Communication @ Cox Communications
atlanta, georgia, united states
Steven Cera's Location
Oklahoma City, Oklahoma, United States, United States
Steven Cera's Contact Details

Steven Cera work email

Steven Cera personal email

n/a

Steven Cera phone numbers

About Steven Cera

I am a driven, hard working, quick learning, IT Professional with experience spanning nearly 20 years. My current goal is simply to continue to learn and progress my career in IT.I also have extensive experience in customer service and moderate experience in project management.Outside of work, I enjoy volunteering, reading, swimming, cycling, running, family time, and PC gaming.

Steven Cera's Current Company Details
Cox Communications

Cox Communications

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Sr. System Administrator at Cox Communication
atlanta, georgia, united states
Website:
cox.com
Employees:
14312
Steven Cera Work Experience Details
  • Cox Communications
    Sr. System Administrator
    Cox Communications Aug 2003 - Present
    Oklahoma City, Ok
    In my current role as a Systems Administrator (since 2005) for Cox Communications my primary daily responsibilities include administrating:* Microsoft Windows Servers up to Windows 2012 R2* Microsoft File Services* Microsoft SQL Services support* Microsoft IIS Services support* Variety of 3rd party and home grown applications* Automation utilizing VBScript and PowerShell* Dell server hardware support* Basic network troubleshooting and support* VMware VSphere* Microsoft Active Directory, DNS, and DHCP support* Customer service / user educationAdditionally, I manage projects of small to moderate scale affecting anywhere from a few hundred users to 5000 users.Prior to my current role with Cox Communications, I worked as a Technical and Sales Lead for the Call Center after being promoted from a Technical Service Representative.
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  • Wal-Mart
    Customer Service Manager
    Wal-Mart Feb 2001 - Aug 2003
    Moore, Ok
    In this position. my primary responsibility was to insure customer satisfaction through a variety of avenues at my disposal. Requirements for the position included cash handling skills, trustworthiness, reliability, communication and people skills, leadership skills and team working skills.In addition to managing customer satisfaction, I was also responsible for leading the front line cashiers including shift scheduling and first stop handling of any personnel challenges.I was recognized twice in this position for exemplary customer service. Once in April of 2002, receiving an award for "Going above and beyond", and a second time in July of 2002, earning the Customer Choice Associate of the Month award.I started out with Wal-Mart as a cashier and was promoted to Customer Service Manager in February 2003.
  • Oklahoma State University
    Telecommunications Systems Specialist
    Oklahoma State University 1998 - 2001
    Stillwater, Ok
    In this role, my primary functions included:* Installing and maintaining one of the largest Ericsson MD110 digital PBXs in the US, including it’s peripheral systems such as T1s, server and client computers, LANs, and programming features and system functionality* Communicating with staff and faculty via phone, in person, and email regarding system changes, outages, and troubleshooting issues* Monitoring and ensuring server and PBX security* System backups for disaster recovery* Development of a new program to automate daily routines and system maintenance of the PBX* Served as assistant system administrator of the voice mail, call controller, and ACD systems.* Building, configuring, and maintaining business PCs* Keeping on top of new and emerging technologies, for example: VoIP, MOH, and Unified Messaging
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Steven Cera Skills

Project Management Active Directory Microsoft Exchange Powershell Customer Service Microsoft Sql Server Microsoft Office Microsoft Servers Vmware Vsphere Vbscript Microsoft Iis File Servers

Steven Cera Education Details

Frequently Asked Questions about Steven Cera

What company does Steven Cera work for?

Steven Cera works for Cox Communications

What is Steven Cera's role at the current company?

Steven Cera's current role is Sr. System Administrator at Cox Communication.

What is Steven Cera's email address?

Steven Cera's email address is st****@****cox.com

What is Steven Cera's direct phone number?

Steven Cera's direct phone number is +140484*****

What schools did Steven Cera attend?

Steven Cera attended Oklahoma State University-Oklahoma City, Oklahoma State University-Oklahoma City, Oklahoma State University.

What skills is Steven Cera known for?

Steven Cera has skills like Project Management, Active Directory, Microsoft Exchange, Powershell, Customer Service, Microsoft Sql Server, Microsoft Office, Microsoft Servers, Vmware Vsphere, Vbscript, Microsoft Iis, File Servers.

Who are Steven Cera's colleagues?

Steven Cera's colleagues are Mason K., Blake Dobbs, Merren Cox, Kerriea Harris, Laila Ali, Stephanie Blanpied, Ronald Wojciechowski.

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