• Responsible for all National Account customers’ needs: sourcing equipment, coordinating priority deliveries and pick-ups, billing issues, service calls, and sales.• Acts as the liaison between National Account customers and local branches. • Builds, fosters and maintains strong working relationships with National Account customers, receiving multiple letters of praise for customer service.• Strong experience troubleshooting and resolving major logistical and operational issues on a national scale. • Facilitates positive trends in sales and rental metrics. • Assists National, Strategic and Government Account Managers in developing and implementing customer-focused solutions for resolving issues in billing, logistics and sourcing.

• Member of the Central Dispatch development and implementation team 2012 - present• Designed and executed the Central Dispatch roll out for District 661.• Cross-trained in F.A.S.T, Rental Man and XATA Turnpike Global & Geo Trimble Manager• Responsible for the management of the logistical resources of 4 stores and over 15 drivers.• Authored the working strategic plan for the implementation of the Central Dispatch Model for District 661 of United Rentals Inc.

Manage rentals and sales Route Drivers Manage InventoryManage daily branch operationsCertified IVES trained

Manage, develop and implement company and OSHA safety practices.

Solar, Wind, and Hybrid Solutions 2009 - 2011