Steven Chen Email & Phone Number

Vaughan, On, Ca

London, Ontario, Canada

As a Logistics Manager for TEDxWesternU, I coordinated event logistics end-to-end, from venue selection and vendor negotiation to on-the-day execution. My efforts streamlined the setup, reducing audience wait times by 30%, and helped cut costs by 15% through effective vendor management. I led a team of 30+ volunteers, developing a training program that boosted efficiency by 25%, and ensured all health, safety, and accessibility protocols were met. During the event, I managed real-time challenges, maintaining schedule accuracy with zero speaker delays. Post-event, I gathered attendee feedback, implementing improvements that increased positive responses by 40%.

London, Ontario, Canada

Implemented SEO strategies to improve search result rankings and enhance online content visibility, driving higher user engagement.Analyzed and evaluated search engine results, ensuring accuracy and alignment with customer intent.Conducted comprehensive online research to assess content quality, relevance, and adherence to client guidelines (95% accuracy rate).

I utilized the platform to manage and optimize communication with leads and clients, tracking interactions, automating follow-ups, and analyzing engagement data to boost outreach efficiency and drive higher conversion rates. Successfully oversaw the processing of invoices and handling of cash and cheques, ensuring accurate and timely transactions. Streamlining cash flow management and financial accuracy while managing an extensive client portfolio database.

Ontario, Canada

As a Brand Marketer at SnackOverflow, I led the development and execution of social media campaigns to boost brand visibility and engagement. I collaborated with influencers to expand our reach and drive product awareness, while also organizing events that strengthened community connections. Additionally, I established key partnerships and secured sponsorships with relevant organizations to enhance the brand's presence. My role involved contributing to the overall marketing strategy, ensuring cohesive execution across digital platforms, and fostering lasting relationships with our audience.

Woodbridge

As a Pioneer Family Pools associate, I led floor sales and customer sales inquiries, and also improved warehouse, shipment, and floor efficiency and accessibility. I revamped the store floor and improved warehouse accessibility while processing customer inquiries and purchases during the busiest company season of the year.

Vaughan, Ontario, Canada

As a Social Media Marketing Specialist for Vaughan Auto Detailing, I was responsible for managing and optimizing the company’s social media presence to drive customer engagement and attract new clients. I developed and implemented content strategies that highlighted our services, promotions, and customer experiences, leading to increased brand awareness and online interactions. My role also involved analyzing performance metrics to refine strategies, ensuring our messaging resonated with the target audience, and contributing to the growth of the business through digital marketing initiatives.

Bmos, Business & Consumer Behaviour

Activities and Societies: Internal Marketing, Digital Communications, Consumer Outreach, Graphic Design, Content Creation, Video Editing.

High School Diploma, International Business