Steven Chinn

Steven Chinn Email and Phone Number

Help Desk Associate @ NTT DATA
Dacula, GA, US
Steven Chinn's Location
Dacula, Georgia, United States, United States
Steven Chinn's Contact Details

Steven Chinn personal email

n/a
About Steven Chinn

Information Technology specialist with 3+ years of experience working in SOC 2 Type II compliantMSP environments seeking to expand into a formal AWS Cloud Engineering or Security Analytical role.

Steven Chinn's Current Company Details
NTT DATA

Ntt Data

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Help Desk Associate
Dacula, GA, US
Steven Chinn Work Experience Details
  • Ntt Data
    Help Desk Associate
    Ntt Data
    Dacula, Ga, Us
    View
  • The Salvation Army
    Crm Specialist
    The Salvation Army Nov 2023 - Present
    Alexandria, Va, Us
    View
  • Snap Tech It
    Help Desk Technician
    Snap Tech It May 2021 - Mar 2022
    Cumming, Georgia, Us
    ● Functioned as a managed service provider for over 50 unique clients across multiple support tiers bytriaging and remediating service tickets for a range of software, hardware, and network connectivityissues for Windows, MacOS, and Linux systems.● Resolved 12+ tickets per day in addition to providing specialized support to ensure process workflowsand SLAs were met in a timely manner.● Provided support for on-site client IT operations by performing numerous data center hardwarerepairs in addition to cable management and in-person technical assistance.
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  • Beca, Inc.
    Noc Services Engineer
    Beca, Inc. Nov 2019 - Apr 2021
    Duluth, Georgia, Us
    ● Performed active configuration management monitoring for over 500 servers and 5,400 workstationsrunning a variety of operating systems (Windows 7, 10, Server 2012, 2012 R2, 2016, 2019).● Investigated and remediated over 150 security threats per week by utilizing Webroot Antivirus, PerchSecurity, Auvik, ThirdWall, and Huntress Lab aggregation platforms.● Utilized ConnectWise Automate ticketing system to ingest multiple categories of monitoring datarelated to datacenter, cloud environment operations, and networking infrastructure performance.
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  • Beca, Inc.
    Managed Services Engineer
    Beca, Inc. Mar 2019 - Nov 2019
    Duluth, Georgia, Us
    ● Provided remote and on-site help desk support to clients by diagnosing, troubleshooting, and resolvingsoftware, hardware, and network connectivity issues.● Assisted in user account creation and termination along with computer configuration and setup.
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  • Uline
    Warehouse Associate
    Uline Aug 2018 - Mar 2019
    Pleasant Prairie, Wi, Us
    ● Delivered exceptional customer service by quickly and effectively packing an average of 228 customerorders per day to prevent damage in transit.● Identified products requiring special handling and followed strict labeling and packing requirements.
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  • Target
    Electronics Team Member
    Target Jun 2014 - Aug 2018
    Minneapolis, Mn, Us
    ● Gave detailed recommendations on merchandise based on customer needs and desires. Further assisted in the selection and locating of products to ensure success of the purchase. ● Demonstrated exceptional product knowledge by consistently being up to date on sales and promotions, policies regarding payment and exchanges, as well as security practices.
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Steven Chinn Education Details

  • Georgia Gwinnett College
    Georgia Gwinnett College
    Information Technology

Frequently Asked Questions about Steven Chinn

What company does Steven Chinn work for?

Steven Chinn works for Ntt Data

What is Steven Chinn's role at the current company?

Steven Chinn's current role is Help Desk Associate.

What is Steven Chinn's email address?

Steven Chinn's email address is st****@****hit.com

What is Steven Chinn's direct phone number?

Steven Chinn's direct phone number is +140448*****

What schools did Steven Chinn attend?

Steven Chinn attended Georgia Gwinnett College.

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