• Engage in direct business-to-business contact, sales, and marketing through email, phone, and SMS.• Conduct service and repair for microscopes and other lab equipment as per requirements.• Manage quoting and invoicing processes.• Create and maintain schedules for all service appointments.• Oversee inventory management and place orders for supplies and equipment.

• Conducted Direct Business-To-Business Contact, Sales, And Marketing Through Email, Phone, SMS, And Web Platforms.• Handled Quoting And Invoicing Responsibilities.• Provided Service Schedules For All Service Appointments.• Managed Inventory And Procurement Of Supplies And Equipment.• Administered Bi-Weekly Payroll For Staff.• Performed Service And Repair For Microscopes And Other Lab Equipment.• Reported Directly To The Owner.

• Served As The Central Point Of Contact For Customers, Ensuring Effective Communication.• Orchestrated Material Ordering, Inventory Logging, And Tracked Deliveries For Sold Jobs.• Assessed New Sales For Profit Margin, Created Material Lists, And Commission Sheets For Salespersons.• Scheduled Sales Appointments For Leads.• Facilitated Email Communication By Providing 3d Renderings Of The Lead's Home And Relevant Product Literature.• Developed Take-Offs And Quotes For Customers.• Processed Weekly Payroll For Sales Staff And Installation Team.• Maintained Constant Communication With The Out-Of-State Owner To Address Daily Challenges And Events.

• Managed Total Loss Auto Insurance Claims Across All 50 States, Ensuring Compliance With Individual State Laws.• Utilized Multiple Tools And Systems Such As LexisNexis, ISO, CCC, And State Systems.• Conducted Research And Documented Claim Information.• Recognized For Overhauling Letters And Directions To Customers, Optimizing Department Performance.• Ensured An Optimal Member Experience While Strictly Adhering To Call Metrics In A Fast-Paced Environment.• Actively Participated In The Total Loss Employee Advocacy Team.• Selected As A Mentor For The Total Loss Phoenix Expansion.• Provided Tailored Solutions For Each Claim To Produce Optimal Outcomes For All Parties.• Received COO Recognition For Service Excellence.

• Performed Comprehensive Testing Of Physical And Chemical Properties Of Petroleum Products To Ensure Quality And Mission Readiness.• Ensured Compliance With Laboratory Policies And Testing Procedures.• Developed Standard Operating Procedures (Sops) And Maintained Laboratory Safety.• Assisted In Training New Soldiers As A Subject Matter Expert.• Managed Maintenance And Operation Of Laboratory Equipment And Apparatuses.

• Oversaw Call Center Operations, Including Employee Supervision And Task Allocation.• Managed Employee Scheduling And Task Assignments.• Conducted Customer Validation Procedures.• Developed Daily Strategies To Optimize Business Performance.• Recorded And Filed Documentation.• Troubleshot Software And Hardware Issues.• Resolved Customer Complaints.• Conducted Interviews, Made Hiring Decisions, And Provided Employee Training In Products And Processes.• Planned And Managed Marketing Campaigns.