Steven Crawford

Steven Crawford Email and Phone Number

Senior Quality Assurance Manager @ Emovis
Virginia Beach, VA, US
Steven Crawford's Location
Phoenix, Arizona, United States, United States
Steven Crawford's Contact Details

Steven Crawford personal email

n/a
About Steven Crawford

I am a high-energy, dynamic professional capable of motivating groups of people to learn in creative ways. I have over 16 years’ experience managing a training and quality programs supporting multiple clients and contact center locations in industry of cellular, transportation, health care, Internet, and utilities. I possess an additional 10 years facilitating technical systems, customer service training, change management, and leadership workshops in large and small classroom settings including virtual training. I am a dynamic communicator, very organized, and possess strong writing skills with advance proficiency in all Microsoft Office applications, media products and learning tools (Lectora, Sharepoint, LMS, Articulate, Ilearn), Quickbase, Web-Ex, NICE quality management system, PowerBI, eams, Skype for Business, and Doc-Share). I am exceptional with performance consulting, developing courseware, collaborating with leadership, and have a solid comprehension of KPIs with the ability to use a variety of learning/training concepts and principles. I enjoy creating pre-emptive solutions to business needs and seizing opportunities for continuous improvements in individual and team settings. I have strong analytical and creative problem solving skills as a project manager utilizing Six-Sigma, HPT (Human Performance Technology) and other techniques to improve business solutions. My on-the-job experience and educational foundation with certifications in adult learning theory and MBTI, along with completing workshops on GROW, DISC, and Six Sigma have afforded me a well-rounded skill set and disposition in a corporate setting. I pride myself with results and the ability to employ motivation throughout the environment.

Steven Crawford's Current Company Details
Emovis

Emovis

View
Senior Quality Assurance Manager
Virginia Beach, VA, US
Website:
getcruise.com
Employees:
2220
Steven Crawford Work Experience Details
  • Emovis
    Senior Quality Assurance Manager
    Emovis
    Virginia Beach, Va, Us
  • Cruise
    Quality Assurance Manager Ii - Customer Support
    Cruise Jul 2023 - Present
  • Ttec
    Senior Quality Assurance Manager
    Ttec Jun 2022 - Jul 2023
    Virginia Beach, Virginia, United States
    Senior Quality Manager providing corporate oversight support with Government Health Care and Transportation programs for quality assurance, quality control, CSAT post interaction surveys, performance improvement, process development, and reporting analytics.
  • Faneuil Inc
    Corporate Qa / Training Manager
    Faneuil Inc Aug 2016 - Jun 2022
    Hampton, Va
  • Sprint
    Hr Delivery Manager - Sprint University
    Sprint Jan 2009 - Feb 2016
    Hampton, Va
  • Sprint
    Hr Delivery Specialist Ii
    Sprint Aug 2004 - Jan 2009
    Hampton, Va
  • Coleman & Associates
    Team Developer
    Coleman & Associates Aug 2003 - Aug 2004
    Norfolk, Va
  • Coleman & Associates
    Corporate Trainer
    Coleman & Associates Jun 1999 - Aug 2003
    Norfolk, Va
  • Qvc
    Contract Trainer
    Qvc Jul 1995 - Mar 1999
    Chesapeake, Va
  • Qvc
    Customer Service Representative
    Qvc Apr 1994 - Mar 1999
    Chesapeake, Va

Steven Crawford Skills

Training Management Project Management Human Resources Telecommunications Coaching Change Management Employee Relations Team Leadership Team Building Customer Service Sales Training Management Business Process Improvement Talent Management Wireless Program Management Organizational Development Negotiation Leadership Development Coaching Sales Management Wireless Technologies Crm Process Improvement

Steven Crawford Education Details

Frequently Asked Questions about Steven Crawford

What company does Steven Crawford work for?

Steven Crawford works for Emovis

What is Steven Crawford's role at the current company?

Steven Crawford's current role is Senior Quality Assurance Manager.

What is Steven Crawford's email address?

Steven Crawford's email address is st****@****uil.com

What schools did Steven Crawford attend?

Steven Crawford attended Norfolk State University.

What skills is Steven Crawford known for?

Steven Crawford has skills like Training, Management, Project Management, Human Resources, Telecommunications, Coaching, Change Management, Employee Relations, Team Leadership, Team Building, Customer Service, Sales.

Who are Steven Crawford's colleagues?

Steven Crawford's colleagues are Joel Lopes, Jessica Wisniewski, Annie Divine, Stephen Situ, Ryan Kyung Jin Kim, Nicholas Kalamvokis, James Lee.

Not the Steven Crawford you were looking for?

  • Steven Crawford

    Partner/President; Wojdak Government Relations
    Harrisburg, Pa
    1
    wojdak.com
  • Steven Crawford

    Chief Compliance Officer
    Dallas-Fort Worth Metroplex
    4
    aol.com, rtresolutions.com, realtimeresolutions.com, realtime-it.com
  • steven crawford

    Senior Vice President At American Campus Communities
    Austin, Tx
    3
    studenthousing.com, studenthousing.com, americancampus.com
  • 2
    lbwl.com, lbwl.com

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.