Steven Cunningham Email & Phone Number

Portadown, Gb

London, Gb

Lisburn, Northern Ireland, United Kingdom

United Kingdom

United Kingdom

London & Southern England

Responsible for sales of steel hinged doors and high security steel and timber doors in the London and Southern England areas.Management of existing trade accounts to ensure exceptional customer service by achieving or surpassing customer expectationIdentifying new steel door Trade Customers, intergroup partners or new Strategic Trade Partners and secure new and ongoing businessIdentifying new product or new market opportunitiesEnsuring customer satisfaction pre and post order

Lisburn, N.Ireland

• Increased department turnover by 60% over 3 years.• Part of the Senior Management team within the business• Manage staff and budgets of the Trade Department • Ensure exceptional customer service for all supply only customers• Promote teamwork, open communication and positivity within the Trade Department• Successful delivery of monthly, quarterly and yearly sales targets• Determine sales forecast on a monthly and yearly basis for supply only customers• Liaise with sales team and planning & logistics team to determine sales forecasts• To assist with the improvement of the overall profitability of supply only orders• Overall responsibility of the key metrics of the trade department• Determine work priorities on a daily, weekly and monthly basis

Processing customer enquiries; providing the customer with a detailed quotation. Generating sales in home markets and export markets. Liasing with other departments within the business unit to ensure the customer's expectations are met

Bsc(Hons), Business Studies

Hnd, Business Finance