Steven D. Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

The key responsibilities included dealing with all project coordinating issues, assisting with the business unit’s long-term strategic planning and growth, and assisting with HR issues.

Calgary, Canada Area

Coordinated with the production team on regular basis for communicating order specifications and the progress report of orders.Handled customer quotes and order requests in an efficient manner via phone, E-Mail, fax and in person. Registered order specifications into the order entry system while organising order for production. Assessed and estimated customer order specifications with complete accuracy and efficiency. Maintained and updated customer information in the CRM system for future forecasting. Built long-lasting relationship with senior management, team members, and customers.

Toronto, Canada Area

Delivered exceptional customers in collaboration with cross-functional teams and implemented strategic solutions to resolve complex issues.Performed a range of tasks, including processing custom customer orders on SAP, maintaining and updating customer information on database, and delivering accurate information to customers for special orders. Provided support and assistance to customers in account payments, special orders, and merchandise purchases to gain customer satisfaction and retention. Followed up orders and prepared reports regularly with full accuracy by utilising SAP.